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Found 3 results

  1. When opening certain .HEIC files created with an iPhone, the Affinity Photo application just exits. I can reproduce this behavior on multiple Windows PCs with different GPUs using the latest release version ( as well as the latest consumer beta version ( RC). The files can be opened using the image viewer included in windows and in XnViewMP. I already tried the following steps: Disabled graphics acceleration Checked for software that is known to cause issues with Affinity Photo Used Windows 8 compatibility mode Using a clean sandbox with nothing but Windows 10 and Affinity Photo installed I cannot upload a sample file to a public forum but I could provide a sample file to your technicians.
  2. Opening the file linked to this post will crash Affinity Photo immediately on macOS 12.0 Beta (21A5506j) on a MacBook Air M1 2020, using Affinity Photo 1.10.1 File shasum: 1a506a716bc4616d3df068ed2348ca7ed6b4c4f2 IMG_2453.heic
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