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Showing results for tags 'afp-4496'.
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When opening certain .HEIC files created with an iPhone, the Affinity Photo application just exits. I can reproduce this behavior on multiple Windows PCs with different GPUs using the latest release version (1.10.4.1198) as well as the latest consumer beta version (1.10.5.1282 RC). The files can be opened using the image viewer included in windows and in XnViewMP. I already tried the following steps: Disabled graphics acceleration Checked for software that is known to cause issues with Affinity Photo Used Windows 8 compatibility mode Using a clean sandbox with nothing but Windows 10 and Affinity Photo installed I cannot upload a sample file to a public forum but I could provide a sample file to your technicians.
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Attached HEIC photo crashes Affinity Photo
shustovcreates posted a topic in V1 Bugs found on Windows
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The attached file causes AP to crash. Windows 10. Version 1.10.4.1198 A6AF2795-DD89-4E00-BE27-4C29C96DD66B_1_201_a.heic