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Found 2 results

  1. Hello everyone, new to the forum here (long-time follower). I've been using Affinity apps since the 1.0 version and just want to say they are great products! Anyhow, I'm writing here because for the last few days I'm having some hard issues with Designer (and other Affinity apps) regarding saving documents. I the next section I will outline the problem and steps that I took to try and combat it. Also, I will attach a screenshot of the error message. BASIC SYSTEM SPEC: OS: Windows 11 21H2 OS Build: 22000.376 CPU: AMD Ryzen 9 5900X GPU: Nvidia GTX 1080 RAM: 32.0 GB Affinity Designer Build: 1.10.4.1198 Affinity Designer Beta Build: 1.10.5.1227 *note: Photo and Publisher are also the latest versions with the same problem *note: Affinity programs are installed in their default location on the computer (C:\Program Files\Affinity\) *note: all work is done on internal NVMe SSDs, SATA SSDs, and HDDs PROBLEM: Cannot save any kind of .afdesign document. Export is working fine. STEPS: 1. Open new document inside Affinity Designer 2. Go to File>Save/Save As and pick a directory to save the file 3. Error message pops out saying: "Failed to save document: <Untitled>. Save failed because access to the file was lost" (4.) Rename the file to something like "test" and the same message appears 5. There is an empty file created in the chosen location TEST SOLUTIONS: 1. Tried to downgrade the program version to 1.09 and still have the same problem 2. Turned off File>Save History with Document 3. Turned off Hardware Acceleration 4. Tried to edit a document and then save it, still not working 5. Tried to save on 4 different locations (2 SSDs and 1 HDD with 2 partitions) 6. Tried different programs (like Blender, Word, etc.) and they all work fine 7. Disabled Windows Defender (there is no other antivirus or similar programs on the PC) 8. Checked for protected folders (there aren't any) DETAILS: When trying to save a document it says: "Failed to save document: <Untitled>". After giving the document some random name, error messages still say: "Failed to save document: <Untitled>". When trying to send the file to another Affinity application (like Photo) via File>Edit in Photo... another error pops up: "Failed to launch Photo. Could not hand over the file to another application". I think that is all. I hope this information will be helpful. If there is more information or tests I could do, please let me know.
  2. Hi, I'm new user with affinity photo, so I didn't use previous version of the program. I'm triying to open a file (.psd) with smart objetc inside. In all cases, when I open the file in Affinity Photo, the smart object appears with a problem like here: Apparently, the program does not respect the proportions and display of the smart object. That is why it is not possible to modify it and work with the document. As you can see, the problem is the same with Affinity photo files , where the original document modifies the smart object as well: I suppose that the option should be work, like this https://affinity.serif.com/es/tutorials/photo/desktop/video/393648146/ I tried with different kind of files with smart objects, and always appears the problem. I can see that other people have the same issue: In Windows too: Could be possible to fix that? Thanks and have a nice day!
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