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If you're having issues exporting to PDF, you may be advised by the Support team to enable PDFLogging. This will allow our developers to look into your issue further and hopefully figure out what's causing the issue. For Windows: Create a folder called temp on the root of your C:\ drive so you have folder at C:\Temp\ Run PDFLibLogging.reg - this will create a registry entry that enables logging for PDF Export Run Affinity and export to PDF and then click OK to accept the error message. Go to C:\Temp\ and send the newly created PDFlib.txt file to the support team as requested Now run PDFLibLoggingRemove.reg to return your settings back to normal PDFLibLogging.reg PDFLibLoggingRemove.reg

If you would like to reset an Affinity V2 app back to its default settings, please following the below steps: macOS & Windows: To reset an Affinity V2 desktop app back to its defaults, open the app with the CTRL key held down. iPad: To reset an Affinity V2 iPad app back to its defaults, open the app and double tap the Affinity V2 splash screen when it appears. When the Clear User Data window appears, click Select All then Clear. However, Instead of resetting everything in the app you can selectively tick and untick options you would like to be reset or preserved. For example, if you only want to reset the Studio back to default you can just tick Reset Studio and leave everything else unselected. Please Note: Selecting All will completely reset the app back to the default settings and all imported or created brushes, macros presets etc... will be lost.