Jump to content
You must now use your email address to sign in [click for more info] ×

Search the Community

Showing results for tags 'Support'.

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • Affinity Support
    • News and Information
    • Frequently Asked Questions
    • Affinity Support & Questions
    • Feedback & Suggestions
  • Learn and Share
    • Tutorials (Serif and Customer Created Tutorials)
    • Share your work
    • Resources
  • Bug Reporting
    • V2 Bugs found on macOS
    • V2 Bugs found on Windows
    • V2 Bugs found on iPad
    • Reports of Bugs in Affinity Version 1 applications
  • Beta Software Forums
    • 2.4 New Features and Improvements
    • Other New Bugs and Issues in the Betas
    • Beta Software Program Members Area
    • [ARCHIVE] Reports from earlier Affinity betas

Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


Website URL


Location


Interests


Member Title

  1. I noticed my artistic text tool text has borders around it. I'm not sure if I've accidentally turned something on. I can try to redo the page... But I'd really like to know why it's happening. (FYI: Turning on the stroke style outlines the letters not the box the letters are in.) Any thoughts on how to remove these? Windows 10/version 1.8.4/Publisher The image attached with the toolbar on the side is Publisher with some details (i.e. no stroke width) The other image is an from an exported PDF. Thank you.
  2. hi, cant wait to try affinity photo for windows, and my number 1 question is: does or will Randomcontrol "ArionFX for Photoshop" link plugin be supported? i am asking here as its not on your list: http://www.miguelboto.com/affinity/photo/plugins-support/ i'll buy affintiy photo definitely if it is best regards Reinhard Kepplinger
  3. Writing in Arabic letters is in an unnatural distorted form on a program Affinity designer, Not like Photoshop for example. in affinity Letters are broken and inconsistent with each other
  4. So I just bought Affinity Photo for my windows 10 pc, No viruses, malware, etc on this computer; I cannot open the application to begin with; there's nothing popping up on the screen, or anything of the sort, there's a small blue ball spinning by the cursor and then nothing happens, nothing in the task manager is open, which means the computer isn't even opening the application, I installed it on the default directory which is the C drive for me, I need some help because I got this for half off with the deal they're having and I hope that I can use it soon, can anyone help me? I used a PowerShell command to check the integrity of all the files on my computer, no corrupted files from windows and the such. Please, if anyone can help it'd be greatly appreciated. Thank you in advance, stay safe and take care of yourselves as well.
  5. Hello everyone! I'm having a hard time with something I'd like to do in Affinity Designer and don't know if it's because I don't know how to do it, or because I'm understanding things the wrong way. Is there a way to use multiple blending modes but that between them they don't affect each other? I have a base layer (flat colour). On top, I have a shadow layer and a highlight layer with multiply and overlay blending modes respectively, but because of how I stack my layers, it's easier for me to do one layer and the other below it, instead of making them precise. In 100% opacity normal layers, this works because the top one hides the one below, but with blending modes they, well, blend. Is there a way for me to make them not apply to anything but the "base layer"? I tried masking a copy of the base layer but the blending mode wouldn't apply, and in any other way, undesired interaction between layers was happening. I'm adding an image to make myself more clear The layer panel at this time looks like this: - (Stuff) - Shadow group (with multiply) - Highlight group (with overlay) - Base colour layer Thanks a lot for your time!
  6. Do you plan to support Sony arw raw format from Sony RX100 VII in near future? Thanks forma short note! Norbert
  7. Apologize for the confusing post below, but this has been a confusing introduction to Publisher. Soooo happy to be using Publisher and not having to boot to an external drive running Mavericks just to get to Adobe InDesign 5.5. However, for reasons still not uncovered, Publisher has had serious and consistent crash problems since the beginning. I now see that Affinity Publisher is available on the App Store. When I purchased Publisher on original release day, it was only available through the Affinity website as a download. Going through other areas of this support forum (beta, bugs, etc.), one can find my numerous posts regarding consistent crashes. Currently, I have achieved a workaround to the crashes (generally regarded as a unique, user-oriented issue rather than the software itself). This workaround has me setting up a separate user account and using a beta build (1.7.3.475). The beta builds were suggested prior to the suggestion of setting up a separate user account. If you are confused reading this, believe me, I have been confused on my end ten-fold. No matter, at this point I am working towards updating my OS to Catalina and considering what to do about the user accounts, beta builds and basically consolidating everything back to a normal setup. In this regard, I am also wondering if I should (or could) be using the App Store version, although since I originally downloaded from the Affinity website, the App Store is listing Publisher as a purchase. How would it work to download from the App Store? I do have my Product Key and all the particulars, but don't want to be charged additional money. Just want to set Publisher up normally as I have with Affinity Photo (downloaded from the App Store) and hopefully delete this separate user account that has been preventing the crashes from happening.
  8. The past few updates the affinity products have notified me of have led to 404 pages and I've just worked out why: I use the HTTPS Everywhere extension, which tries to force http requests to https. When disabling the 'encrypt all sites eligible' option in the extension and changing the url back to http, the update link will correctly redirect to the download page for the updated software. I'd appreciate a fix for this issue so I don't have to manually disable the extension and correct/reload the url every time a patch is available. While this is an issue affecting the serif site moreso than the desktop products themselves, it affects the links presented within the products when prompted to download updates.
  9. hi I hope to add the Arabic language to Affinity ... Thanks
  10. I am using Affinity Photo and I have exported an image, but the colors are all f'd up on some programs. Attached are some images showing the discrepancy. I have no clue why they won't display correctly on most programs, especially since some are displaying it correctly.
  11. Hi guys, I am Mohamad from Egypt, I start using affinity softwares 2 months ago and I really appreciate these products so I bought a license for affinity designer and planning to buy photo and publisher also as I bought online courses for these products to be my assets as a designer but I discovered a really big problem no RTL support !!! and when checked this issue I got posts and requests more than years ago and till now it seems there is no clear plan or estimated time to support this important issue the Arabic is the official language in my country and I can not work without it, it is not possible so please confirm clearly what is your plan or say it Clearly go to adobe products you will not get your requirement here Thank you
  12. Hello! I have been searching for the internet and I would like to know if you can do that halftone effect in affinity designer, I have tried with affinity pfhoto but it handles me in pixel
  13. When I try to import a .CR3 file from my Canon 90D to Affinity Photo for iPad, I get the following error ... "Failed to open file .... The file type is not supported". Any ideas on the solution and/or work around until this is supported?? Cheers
  14. Hey all, Basically I went into Affinity for the first time in months and when I clicked to open the software nothing happened. Uninstalled and re-installed version 1.7.2 at first with no results. Then I uninstalled and went into the website where i got 1.7.3, installed and when i clicked on the icon to run it the icon pops up on the bottom left for a few seconds then disappears. I always ran it with task manager and same thing, affinity designer only pops up for a second or two before disappearing. I also ran repair from the installation file but it didn't fix or say anything was wrong. Another thing possibly worth noting is that when I type in affinity designer on the search bar, the app icon does come up even after being unistalled although when i click once again nothing happens. I also tried going into the install location and when i pressed the "designer" entity nothing happens either except for the icon popping up for a few seconds. This is the only app that isnt working for me.
  15. Hi I seriously need help, UI is in Low Res/ Blurry I have been trying posting this problem before but with no answer and now I am really dependant of this software, already tried to uninstall and install, update but no solution. It's for the Publisher Beta but I guess one fix covers all. 1.7 on OSX Please Help.
  16. Hi, I had a Mac and it was stolen in 2017. I had Affinity photo there and wanted to know if there is any possibility to transfer the license to my Windows PC ? Thanks, Rahul Kumar
  17. I have a huion kamvas pro 13 and i was wondering if affinity designer is supported by the huion driver. Will I still have the same levels of pressure sensitivity?
  18. I bought this program during the Black Friday sale, and everything was going just fine until the 14-day return period passed. Now the program no longer works. The image (ironically edited in Photoshop) shows what I see-- there are no live tools and the program no longer does anything. If I can't get hold of somebody who can fix this, I have no choice except to charge back the price I paid for this program since I can't use it.
  19. Hello all, I'm trying to create a photo with a text overlay for print, however, the print person I'm working with says the files I'm sending over don't scale properly. I suppose that means that the text graphics are not vector. Is there a way to do this in Photo? It's just two words inside a rectangle border. Thanks in advance!
  20. I have made a pixel layer from noise and adjustment layers and have rasterized a pixel layer, and still when I zoom in or out, the density of stars changes, and I have no idea what the export output will be as it is not consistent. I've attached the file to test out yourself and some images displaying the different zoom levels and one showing that it is just a pixel layer enabled Pixel_Whack.afphoto
  21. I was really enthusiastic to try Affinity Publisher, watched the tutorials, and then dove right in. I found it extremely well polished for a beta, as well as super intuitive. But then, bam. No support whatsoever for Japanese text input! All Japanese text shows as square placeholders. I understand this is a beta, but even beta programs should be able to support multiple language input. As I translate/publish in both English/Japanese this is a real deal breaker for me. Hopefully Japanese text input will be available soon, as I'd very much like to give this another go.
  22. Hello There! I work with a graphic designer from Dubai on designing numerous graphic designs that are related to marketing. The program i was recommending to him was Affinity because of its simplicity, support and the one time purchase fee. My designer wanted to incorporate Arabic letters in the design and he downloaded a font off of the web in the form of OTF. For those of you that aren't familiar with the Arabic alphabet that the writing starts from right to left instead of the opposite. After trial and error and spending hours trying to figure out if the software supports the alphabet we came out with a conclusion: Affinity designer doesn't support Arabic/Farsi/Urdu alphabets. However, the program supports symbolic calligraphy which means the letters were treated like symbols rather than an actual font. I have a special request from the developers to update their software and make it compatible with the Arabic/Farsi/Urdu languages just like in Adobe Illustrator. I was and still (sorta) an Adobe user, but i much rather use Affinity because of it's functionality and one time purchase fee instead of the monthly subscription trap that Adobe offers. Thank you so much and i hope my voice reaches to the developers because i am representing millions and millions of Arabic speaking people that comes from Arabic speaking countries that would like to have an alternative to Adobe software with the same great power house.
  23. Hi. I have a question regardin Affinity Publisher. Whot languages do you plan to initially support? I don't mean UI, but text input (grammar and so on)
  24. TL;DR: I want to support affinity with a voluntary monthly tip. at least while in times when I have a reliable income Maybe you could offer something like a patreon- or steady-account Long version: Hola people, I love the affinity products. I love to pay only once for a product. And I love to support what I love, when I can. You know, I'm happy to pay monthly a little bit for my journalistic content (if the money really goes to the journalists and not to a marketing department, a printing house, or something anachronistic stuff) or other services. I also like to support open source and non-profit-organizations, when I think they make the world a better place. As long as it's voluntary. In the past I often thought about how much I like affinitys products and that I really profit from them. And that I'm grateful that affinitys old-school affordable pricing model made it possible for me to get into a creative professional field. I feel the need for help preserving this kind of pricing model long term, so that other people around the globe and in the future got the same opportunities like me. For example, so many people in the USA struggle with their student loans, when in the same time, people build careers out of the 55 € program on their older sisters mac and some YouTube Tutorials. So many parents complaining about the school systems, while I see their children sitting in their rooms and becoming professional 2D or 3D artists just for fun. No one can stop the world from changing, but everyone, regardless of whether aware or not, is influencing the direction of the change. Imho more and more people are starting to think in this kind of mindset. If you would offer a way to support you on a voluntary way, I would be happy to support you as long as I can afford a little bit altruism. ♥︎F
  25. Hi I use a SpyderPro calibrator and chart on all lenses for my Canon 5DMkiii. I'm using Affinity Photo 1.6.7 - is there support for importing and/or creating presets for these calibrations? Also, a related question: does Affinity recognise the camera's "Picture Style" settings? I have a customised "neutral" set that avoids the camera software process. Retaining these features in the colour management workflow is an important factor in the precise reproduction of product colour.
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.