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  1. Hi Affinity Still love your program I have a request for a feature. Right now I can only choose in the Fontmanager if a font is a favorite or not. So I have the problem that whenever I have to be aware of license issues I either have to look up the font for the license or the way I do it right now is to just put license free once in my favorite tab. I have a number of otions that could be done to solve this. 1. Have an Icon that shows if a font is license free or not 1.1 Best would be if this is set by Affinity itself but that is probably not possible since the license is not part of the font-file itself 1.2 Let the users set the icon themselfs--> Maybe collect the information in a DB to let affinity be able to give the information in the future?? 2. Give the possibility to create your own Font category, this would have the advantedge that you could not only sort your fonts by license / no license but also sort them for different styles like modern, vintage, crazy......whatever you would like to call them. 3. Do both the icon and the license icon, since both information do not exclude themselfs The way I see it there are only different lists behind the buttons --> All, Recent ,Favorite and used. So why not give the opportunity to create more that one of your own lists keep up the good work Peet@MD
  2. Hi, I had a Mac and it was stolen in 2017. I had Affinity photo there and wanted to know if there is any possibility to transfer the license to my Windows PC ? Thanks, Rahul Kumar
  3. Hi! Can I use one Affinity Desinger license on my work machine (mac) and my personal (windows) machine too, or I'll have to buy two licenses? Photoshop has this option, you can use on two devices but not the same time. Thanks, and happy new year to the team! S.
  4. Hi Forum, I recently downloaded Affinity designer to my surface and have been so impressed I want to downloaded it to my desktop, I have navigated to the products/keys tab on my profile (affinity website), I can see my product KEY serial but the only download available to me is the free UI kit which was bundled with the offer? Can anybody tell me how I can download the program to my desktop pls, Thanks BL1mey
  5. I am running Affinity Photo 1.6.5.123 on Windows 10 Desktop. I am administrator and have no problem running the application. My partner who also uses the computer cannot access the app. The licence is confusing. Is it possible for her to access the app or is it restricted by the licence or ?? Thanks.
  6. Hi, I would like to ask if it is possible to switch the Affinity Designer Windows license to macOS, or I have to buy new one for macOS? I don't use the PC anymore only MacBook.
  7. I installed Affinity Photo on my second computer and now it doesn't start anymore. Affinity Photo doesn't even start when only one of the machines is turned on. I deleted the %APPDATA%/Affinity/Photo/ folder on both machines and it still doesn't work. I also reinstalled the program twice and it doesn't work. It just crashes without an error.
  8. I'm new on Windows. I mostly ran Linux in past. My question is how do I acquire Affinity? Windows is kind of confusing too. I understand there are two ways: Buy from Serif's site. In that case, will it be a digital download? Then how will I receive the activation key or license? And if I change or reinstall Windows, will my key still work or I have to buy another license? Buy from Microsoft store. In that case, will I have a license? Or Microsoft will remember it for me? Will Microsoft store restores the affinity apps back free of cost if I reinstall Windows or I have to buy again?
  9. NOTE: duh...just figured it out. go to site or in my case app store and the link allows you to install without purchasing it again. TY to the Forum for your patience. Hi All, Sorry, I am sure this has been asked and answered somewhere here on the forum but I can't find it. I purchased both programs on my Imac and would like to use it also on my macbook pro. How do I get it installed on the macbook without having to purchase it again. I'm one of those who purchased it just before the discount appeared :-( but that's just spilt milk.-) I'd also like to get it on my I pad. Do I have to purchase it for IOS or is my license usable on the pad also? Thanks in advance for any answers Alpo
  10. Hi all, I am quite new and this question may have been asked though I couldn't find answer I was looking for so will create a thread. :) I am looking at buying Affinity software and want to know can I sell the content I make with it? Can any content I make be sold that was created though Affinity software? and is there any royalties to this? I am looking at using Affinity Designer so wondering when buying version that isn't education will allow me to create content for commercial use. Look forward to your reply. Thanks, Joel
  11. Hi, Im working for a Company where one of my co-workers has buyed a license of Affiniti Photo and he used his work e-mail to register a account while doing that. Now the problem is that the pc where we had the Affiniti Photo on has broken down and we got a new one. So we need to instal it again. But the co-worker who bought the license has quited the job and he only left the information about the license number and no software. So we need the Affinti Photo software to install it again, but then we need to logg on to the account that was used when we bought it and its gone now because the co-worker dont work here any more. So is there any other way to get the software so we can download it and use the license that we have? "sorry for my bad English"
  12. Hello, new to the forum. I own Affinity Photo license. I had to have photoshop or something really close to photoshop for school. I went with Affinity Photo because it looked much better + it was cheaper right. Now when I don't study anymore. I find it more and more obvious that i need vector based program for my creations. Is it possible to somehow swap license from Photo to Designer (The price should be the same)? Sorry if this question was asked here once. I tried to find answer to my question but I wasn't successful. Thank you in advance, Enster
  13. Hi, i bought few week ago affinity photo and i like it a lot :-)!!! I bought it for the mac via itunes store, how can i aktivate the license for windows? Greetings
  14. hi, not certain if this is where to ask but can't contact any support, i am trying to find out if i will be able to use my affinity photo app that i bought on microsoft store on a new macbook i have just bought ? or will i have to pay again to download ? thanks, mick.
  15. When I bought Photo and Designer I was disappointed I couldn't get it for both Windows and Mac without buying the software twice. That was a useful feature with Adobe. It didn't matter what computer I started the file in, I could run it on the other operating system just fine. At this point I may be going all Windows sometime in the future but I expect there are a lot of people out there who would be happy to pay an extra $10 or so to get the other OS license as well.
  16. Hi, I'm switching from Mac to PC and I would like to know how to get my license for Affitiny Photo that I bought on the mac app store to use it on my new PC??? Thanks in advance! Cheers
  17. Hi I have 2 pc 2 laptops and a tablet would I need to buy for each device. Many thanks
  18. Hello everyone, so I bought Affinity Designer quite awhile ago (pretty much in the beta). I just randomly noticed, that apparently I no longer have any software licenses for Affinity Designer in the Mac App Store, where I originally purchased the software. (the is only the 'buy' option instead of 'open') That way I'm obviously no longer able to update my software. That by the way does not apply for Affinity Photo. I honestly don't really want to buy the software a second time for no reason so I would be very grateful for any help!
  19. Hello, A while ago I bought licenses for Photo and Designer. During the purchasing process I entered my general purpose email address but I would like to have both licenses associated with my newly created email account dedicated solely to software purchases and registration. I know that ordering FAQ says that I should always use the original email address provided during product ordering: However, I would really like to change it. Is there any procedure I could follow to achieve this goal? Thank you in advance for your answers, Łukasz Tyl
  20. Hello, I live in Bangladesh and I can not add a Payment Method to my Apple ID because my country isn't on their list. So, is there any way I can Buy License for Affinity Designer and Affinity Photo directly using my Debit Card? Thanks in Advance.
  21. Hello! I have been having some issues with Affinity Designer lately and wanted to reinstall the software. Can I just uninstall like normal or do I have to unregister the software before uninstalling to be able to reinstall it? Thanks
  22. This article relates to purchases direct from our own store https://affinity.store We license Affinity Software for iPad and Mac OS through their respective App stores, independently of Windows and the license is not transferable and needs to be bought for each independent OS (Windows/Mac/iOS) you wish to use it on. If you have a query regarding a placed order, that query should not be dealt with in a public forum like this, as we do not recommend sharing personal details like email address in public posts. Here are some solutions to common problems Where is the Designer 1.5 Launch offer Free Content? If you ordered Affinity Designer for Windows software during the launch offer, you should have received 3 emails 1 of 3 Welcome to Affinity (for Account Creation) 2 of 3 Affinity order confirmation - AXXXXXXXXX (for a Software Order or Workbook order) 3 of 3 Affinity Product Key - Order AXXXXXXXXX (for a Software Order) In the one titled "Affinity order confirmation - AXXXXXXXXX" you will find 2 buttons one to download the software and one called "Get the freebies" that links to the Grade-UI kit etc. You will not find this link in your online Affinity store account, only in the order confirmation email. Order emails have not arrived If you have ordered/paid for software on the Affinity store, you should have received 3 emails 1 of 3 Welcome to Affinity (for Account Creation) 2 of 3 Affinity order confirmation - AXXXXXXXXX (for a Software Order or Workbook order) 3 of 3 Affinity Product Key - Order AXXXXXXXXX (for a Software Order) If you did not get these (and they are not in your spam folder) then you will probably need our assistance to resolve this. As you have paid for the software we will locate your account and either refund the payment or if the email was typed in incorrectly, change the email address over to the corrected one. To get us to start this process, please email affinity@serif.com with your name, email address used on the order and how you paid and tell us what you bought (and when). We will do our best to find your account. and once found, we can tell you how to proceed. If it was an error in the email address used to create the account we will tell you what address it was created with and you can follow the next set of instructions in this post. Incorrect Email Address (but you know what you typed wrong) If you have ordered/paid for software, but accidentally used an incorrect email address on your account, then you should login to the account using the wrong email address (if you know what you typed and the password for the account) and change the email address to the corrected one. Your account will from that point onwards use the new email address for logging in. Changing Account Email Address If you wish to change the address used for your Serif Account then you may. All previous Affinity software product keys generated using the original address will remain unchanged. You should always install the software with the email address and product key pair as they were when you placed the order, and as they appear in your account order downloads page. Returns and refunds If you are not satisfied with your product for any reason, you may return it within a 14 day period after receipt of your product to receive a full refund to affinityreturns@serif.com . See the returns section of our help and support page for more details. How do I obtain a VAT receipt? See the Billing section of our help and support page for more details. Licensing Digital Software orders made from the Affinity Store can be installed by one user on any number of Windows PCs that are for the sole use of one person, OR on one computer for any number of users on it. The legal wording is replicated in the Digital Orders section in the store help guide.
  23. Hello! I'd like to know for how long I can keep a license of Affinity without using it after buying the software. The thing is that I want to take advantage of this offer with 20% discount and buy a license but I'll get a new computer soon, so I don't know if I'll be able to use the same license in the new computer or if I can save this license for a few months until I get a new laptop. Thanks in advance.
  24. I bought a license for Affinity Photo a while ago and I love it. But I recently discovered Affinity Designer and it's better for what I do. I wanted to ask if I could somehow exchange my Photo license for a Designer license? I purchased Photo for Windows on the official site.
  25. What are the license terms on using the Affinity Photo Samples from the Welcome page for both commercial and non-commercial projects?
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