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  1. Hello, I wonder if someone can help me. I'm running Affinity Publisher on a Mac. I have a 52 page document mostly of text and a few images. I have a two-page master document set up with four columns along with various character styles etc. Anyway, I have set the layout as I'd like it but I now need to add two pages at the start of the document. However, when I do this I have some curious behaviour going on... firstly, when I add two pages, Publisher adds three. Secondly, when I do this, the column threads get crossed over - What I mean by that is this: If we assume that, from left to right, the columns are 1, 2, 3 and 4 and the text flow should be from 1 to 2 to 3 to 4. Well, when I add the two pages (but three are added) the text flow is 2 to 1 to 4 to 3 and then on to the next page... What am I doing wrong?! All advice gratefully received. Edward
  2. Hi, I am new here and have bought Affinity Publisher today. I have converted my indd-File to IMDL and try to open this with the Publisher. But Publisher crashes at once. After that I try to open the PDF-File exported from InDesign, but after opening the file Publisher hangs at once no further action is possible. I must get this to work. Please help me out. Thanks in advance. Eveline
  3. The document I created is of a reasonable size - 17.9 MB (18,782,101 bytes), 10 pages, each page containing 9 cards for a game project. The document will cause the application to crash 80%+ of the time. I have tried a few things to alleviate the issue; changing the render from "UHD Graphics 605" to "WARP" has not helped, although I thought it may, but that was just the minimal chance of opening without a crash, apparently. I changed much of the imagery within the document from .eps to .svg, when I could open the document, which were smaller, but that did not help, either. There are no logs, or error message, created by Publisher to indicate what the issue is. While typing this, I managed to open the document without crashing, and split the document into 5 parts, 2 pages per document, then closed the application and re-opened each of the smaller documents individually, without any issue; for now… Is that it? Does Publisher allow a document to be created that is too large to be re-opened? If so, then maybe some internal protection is required…
  4. Hi, I have been experiencing some issues with Affinity Photo while using it for digital art. I am running Affinity Photo version 1.10.5.1342 on Windows 11 I have a ryzen 7 3700x CPU and an NVIDIA RTX 2080 GPU I am using a drawing tablet (XP-Pen Star 03 V2) and am drawing using it on your software. The crash happens no matter the selected mode (low, high or windows ink). In all cases using the undo shortcut just after drawing with the tablet can make the entire software suddenly close. Attached to this post are three recent crash logs to help troubleshoot the issue 8ca3abf4-24f5-429f-a028-ac8fe9d85d1c.dmp eeeaff53-e2e0-402b-b815-e47005da756b.dmp 3efcbf17-d328-49bb-870c-d7a8a05743c7.dmp
  5. 3 reports from seemingly random crashes. Enjoy. Affinity Photo_2021-11-10-215005_Mini18.crash Affinity Photo_2021-11-10-224221_Mini18.crash Affinity Photo_2021-11-10-230158_Mini18.crash
  6. Hello, I noticed in my last 2-3 works in which I saved history with the document, that Designer instantly crashes once I try to go back more than 3-5 steps in history. Anyone experienced similar? Thx. Z. Crash report.rtf
  7. Hi Affinity folks and friends, I've been editing my book every day for a fortnight and this evening it crashes shortly after I open it. I can open other files fine, so it probably means the file corrupted. I'm due to publish today. Luckily I think what I have is good enough and I will have to do without last minute finesse. But I do intend to publish a longer version later and I really don't want to spend 12-15 hours recreating my work. So any help (e.g. to restore the file) would be greatly appreciated. Windows 10 Afpub v 1.9.2.1035 Windows restarted last night (presumably to do updates). It's very possible I had the file open. Worryingly, the last edit date of the file is listed as 21st. I was changing it less than 24 hours ago. Although from the 3 seconds it appears on screen, it does appear to have all the latest changes. Thank you very much, Aidan
  8. Trying to place an image, but it crashed immediately after clicking the “import from photo”. RPReplay_Final1652244438.mp4
  9. Bonjour, Blocage total d'Affinity Photo. Affinity : 1.9.1.979 PC : DELL Inspiron 3671 / Core i3-9100 / 3.60 GHz / RAM 16 Go Système : Windows 10 Famille, version 19041.867 Après un fonctionnement normal, j'ai voulu faire une Fusion HDR. Affinity c'est bloqué, obligé de l'arrêter par une "fin de tâche". Depuis après avoir désinstallé, nettoyé le registre, arrêté le PC, redémarré le PC et réinstallé Affinity; le problème est toujours présent. Impossible d'ouvrir un fichier. Quand on veux ouvrir un fichier, il reste bloqué avec le message en haut à droite "chargement de 1 document" Malgré la désinstallation et la réinstallation, quand on fait Fichier/Ouvrir , il affiche le dernier dossier utilisé pour l'ouverture d'un fichier. Merci pour votre aide
  10. I recently decided to give Affinity some more support and bought Designer and Photo from their web store. I already owned Publisher from the web store but had Designer and Photo from the Mac App Store. When I installed Designer everything installed and ran fine. I was able to complete the registration and verification. Unfortunate the same did not happen with Photo. I copied the downloaded file to the Applications directory. When I launched it, I got the open downloaded Apple prompt and immediately upon clicking to confirm... crash and log is posted. I have attached three such log files that came from my different attempts to install it. Steps I took were to drag the downloaded copy over the fresh installed copy. Move the broken app to the trash and re-install. Then I tried re-downloading to a different folder on Macintosh HD, and installing from there. I suspect something went wrong with the conversion from Apple Store to Affinity Store versions, but I don't know how to read these logs. I did go and verify my fonts as suggested elsewhere in this forum, but they all check out OKAY. Any help would be greatly appreciated. Affinity Photo-2022-05-25-113529.ips Affinity Photo-2022-05-25-114450.ips Affinity Photo-2022-05-25-115346.ips
  11. Hello, as the subject describes, the programme keeps crashing when I want to create A4 or other formats. I have already restarted the computer several times and also uninstalled and reinstalled the programme and all three programmes. However, the application always crashes when I try to load the document. I press Create Document and then it loads for a moment, the application flashes briefly and disappears again. There are no more processes in the task manager and even after waiting for about 2 minutes the application did not appear. I use Windows 11
  12. Hello, I'm using Affinity Designer everyday for work and I really like it (in comparison to Illustrator). But I'm also facing bugs that are really annoying so I now decided to share them with the community and see if I'm the only on facing them. I try to always keep Designer up to date. I'm currently using version 1.10.5 on an intel Macbook pro 2019 running on Monterey. This is the list of the bugs : 1. When I drag a layer on the layers toolbox to change its order, it always move the wrong layer, usually the one under the one I wanna move. I have to try multiple times, deselect and reselect the layer I wanna move to achieve my goal. 2. The pipette tool is not pixel perfect accurate. See picture pipette.png : the color it is suppose to extract is white but you can see it took black, as if I was 2px under. 3. The app crashes when I'm copiying / pasting from a Designer file to another, I think this happen when I try to copy paste a lot of layers. I see the weel turning infinitly and I have to force quit the app. 4. Some visual bugs, see the video, it speaks by itself. One day, I had this visual bug, but it actually changed my document and made an entire workspace black, as you can see on the attached document (Blissim). I had no way to go back, Cmd-Z was not resolving the issue/ As I said I really like Affinity Designer better than Illustrator because it is so much mode efficient and fast. But please pay attention to the bugs, don't become the new Adobe. Enregistrement de l’écran 2022-04-26 à 14.12.24.mov Blissim-Avril22_4(1).afdesign
  13. This morning I downloaded the latest version of Affinity Publisher for the Mac. It was an upgrade to the version already installed which was very stable. Now I am experiencing crashes every time I try to apply master pages or make adjustments to document setup. The software just crashes without warning. Mac OS Catalina 10.15.5 Apple Mac Mini Early 2012 16 GB of RAM
  14. My Affinity Publisher keeps on crashing when I try to open my (saved as out of InDesign) IDML file. This file is my main product that I work on, and it is essential that I be able to open it in Publisher. Please advise on how this can be resolved. jjfk_2022_new.idml
  15. Publisher 1.10.4 on Windows 10 and 11 crashes when I select an inserted image and attempt any action on it such as moving it or clicking on the 'float with text' icon. Is there a crash report somewhere in the system? Where would it be located? Would it help to change the persona to Photo? Will this bug be fixed very soon?
  16. Good evening, I have downloaded the latest version of Affinity Photo as a trial user. Upon installing and reviewing the welcome notes, I have tried to open a few images to experiment with. However; the app crashes each time I click "Open". I have searched for a fix via YT and this forum and believe this issue may be unique. I have updated and restarted my computer 3x and deactivated Hardware Acceleration in Preferences that seemed to help others resolve app crashes. Any guidance or instruction would be appreciated to fix the "Open" error.
  17. I cannot save my files or continue my projects which was built in Affinity Designer. It keeps crashing every time I try save. It's hard to figure out where to go from here. Any assistance would be appreciate, I want to use Publisher to work on this. I have attached my file for review. 2022 Fun Guide to New York City_NEW GUIDE_ vrsC.afpub
  18. Affinity Version: 1.10.5.1342 Windows Version: Windows 10 Home Behaviour: When I enter a style menu and select a font, the app does not display the font drop down menu, freezes for a second, and then crashes immediately. This happens whether it is a paragraph style menu or a character style menu. Selecting a font from the primary screen (i.e. when using the Text Box or Artistic Text tools) works. Attempted mitigations: Tried opening a new document, restarting, uninstalling and reinstalling. Nothing worked.
  19. I am using the latest version (1.7.2.471) on Windows 10. I can reproduce the problem by trying to open the files in question again. Affinity Photo crashes/closes right after loading. I can provide the files. They're located inside the folder TGA Textures/Head/TGA/ after unzipping TGA+Textures.zip. The files in question are Colour_16k.tga and Spec_16k.tga. The other files open just fine. Common characteristics between the files non of the other files have: both are 16k and are 700+MB in size. The ZIP file can be downloaded from here (blog post): https://www.3dscanstore.com/blog/Free-3D-Head-Model Alternatively, here are direct links - if you don't want to register. After registering it'll lead you to this page eventually which has the direct links: https://www.3dscanstore.com/blog/Download-Model Thank you
  20. When working on projects today I noticed that Affinity had begun flickering while I was using a brush to alter a mask. It seemed to be solely the program rather than my whole monitor. In addition, when using the brush, the brightness seemed to flicker slightly. Later, when adjusting text, my monitor turned black and the program had hard-crashed (no error message of any sort) after it came back on, showing my desktop. I opened the program again and it had a bad lag when launching. I tried to open the project again and move a text frame, at which point my monitor went black, went between frames of grey and black (while sound was still playing - I was conversing with peers over a call), before my computer crashed entirely and went back to the boot screen. Boot-up was normal. No other issues with any other programs; performance issues are isolated to Affinity photo. This is my GPU load just when launching (disabling hardware acceleration generally stopped this, but I had a more solitary spike in my CPU load instead). With hardware acceleration on, moving assets, including images and text frames (with maybe 5 non-complex layers total, all but two masks), GPU load abnormally went from about 65% to 95%, generally plateauing at around 69-70% while CPU load hovered at around 50%. Sometimes, GPU load stuck at 100%. With hardware acceleration off, GPU load hovered at 20-30%, but CPU load instantly spiked to 100% and stayed there, even when only slightly moving assets. Therefore, Affinity is using unsafe loads with hardware acceleration turned on and off, and is unusable in it's current state without risk to my device. This isn't normal, obviously. I've used Affinity on devices that don't necessarily meet specifications (even on an I3 chip w/out hardware acceleration) without problems like these, and after benchmarking with several other GPU heavy programs, I experienced no problems remotely the same to this and GPU load generally stuck to about 30%. There are no issues with airflow or heating on my computer either, even while these issues are happening. I'm running windows 11, and some crucial specifications are as follows: CPU: 11th Gen Intel Core i7-11700F @ 2.50GHz, 8 Core RAM: 16gb GPU: NVIDIA GeForce RTX 3060 Ti
  21. Publisher has crashed four times today when I click "Idx" to view the index panel. I'm running Publisher 1.10.4 on MacOS Big Sur 11.6 on a MacBook Air 2018 (Intel CPU). Sorry but I have no idea how to reproduce the crash, let alone whether it's a Serif or Apple problem. Screen scrape of the MacOS problem report is attached.
  22. I have a MacBook Pro late 2011 edition running Mac OS high Sierra . I recently purchased affinity designer after owning the iPad version for years . Right from the first time the app crashes and won’t open !!! I have attached the crash report . Please help ! text.txt
  23. Hey together! Since a few weeks (1.10.4 and 1.10.5 also) Affinity Photo has lots of problems. Lots of different functions lead to the software not responding anymore and crashing. E.g. using websafe dithering on a gradient, using the live filter "Perspective" on a bigger image a few times, using some other live filters etc. I once used a filter and while applying, Affinity used over 15 GB (!) of disk storage resulting in the application to crash. The composition wasn't even that big, under 5 MB of file size. Further, duplicating complex layers (which have a live filter "Perspective") results in a completely shifted new layer not matching the original layer. Creating snapshots and going back to them does not rewind all the actions, filters don't get undone. So the snapshot feature is often useless for me. Importing raw files often results in having a big black square in the bottom left corner of the image (just a visual bug, not part of the image). Also when editing photos I often get these visual bugs (black squares on image). I don't know what's going on with the software now but I lost lots of time and work with these bugs. Does anyone else have these problems lately? It frustrates me. Greetings [The used system is not weak or anything like that. CPU: i7-9750H, 16 GB DDR4-2666 SDRAM, GTX 1660 Ti, M.2 SSD] [EDIT: graphics drivers are up to date!]
  24. I have created a couple of curves (via pen tool), and have customized them via the appearance tab. If I select all curves and selecting Layer/Expand stroke I experience a crash to Desktop Please find attached File crash2.afdesign
  25. OS: Windows 10 Hardware acceleration is on Version: 1.10.4.1198 Steps to recreate the bug: Create a new document. Create a table. Apply the standard table format. Edit the offset of the border of the standard table format. Reset the standard table format or edit name or offset of the format. What happens? The program crashes.
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