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Showing results for tags 'AFP-4487'.
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See attached PDF file describing the bug and the environment. I show where it doesn't work well with Affinity Photo, but does work well with Pixelmator Pro ...... Affinity Photo Scanner Bug.pdf
I've been trying to scan things into Affinity Photo using the Acquire Image feature. However, whenever I scan something directly into Photo, it comes through with interlacing problems (see the screenshot below—the interlaced image behind the Acquire Image dialog is what I end up with) that render the image useless. My scanner is an HP Color LaserJet MFP M283fdw. I'm on Affinity Photo 1.9.3 and macOS 11.4. I can scan fine from the OS scanner function—if I scan to TIFFs and open them in Photo it works all right. But I'd love to be able to skip the extra step. What might be going wrong?
Every time I attempt to scan an image directly into Affinity Photo using the "Acquire Image" the scanned image is a jumble of pixels and transparent shadows. Basically it is useless. Is there a fix? Or is there an update for Photo? Thanks for any information or help you can give. Charles Attempted Scan.afphoto
Crash when using scanner
Martin S Taylor posted a topic in V1 Bugs found on macOSHi: I have a Canon TS8350 printer-scanner. If I use it to 'Acquire Image...' in Affinity Photo I can scan documents directly into Affinity. However, the box which allows me to control the parameters of the scan (resolution, image size, etc.) has an option for Image Correction. If I use this box to correct the image using the scanner software (or possibly MacOS), Affinity scans the image but then immediately crashes. Consistent and repeatable. Martin S Taylor iMac Pro, MacOS 10.14.6; Affinity Photo 1.9.3