peachfront

Thanks.

I did search but got nothing. It's my first time using AF Publisher & I am unable to see how you remove the guidelines from your final art. I am at a loss to know what to do. I've watched the tutorial about making PDF wrap covers about a hundred times & still can't see what's being done at this step in the process. These are the guidelines that remain after you build the book cover using the KDP Cover Creator template. The guidelines now won't go away so I can export the cover as a PDF file that can be printable by KDP. Help. Seems like there must be some simple key you hit to remove guidelines but what is it? Thanks.

Huh. Well, it's working now, so I don't know why the image didn't open last night. Maybe it was on my end, who knows.

This may be a dumb question but I want to be super sure I don't mess anything up. My new Affinity Photo software only worked for three weeks. Is it possible I could fix it by uninstalling & reinstalling and, if so, would it be safe to use the original product key they sent me when I bought it? Or do they need to send me a new product key before I try this? I can't find any way to contact support. Their site says to use Twitter!

I bought this program during the Black Friday sale, and everything was going just fine until the 14-day return period passed. Now the program no longer works. The image (ironically edited in Photoshop) shows what I see-- there are no live tools and the program no longer does anything. If I can't get hold of somebody who can fix this, I have no choice except to charge back the price I paid for this program since I can't use it.