jonnsin

Hi Lee, Publisher still crashing on my iMac when I try to print. Hopefully I have managed to attach a report All Messages.aslquery

Hi Lee, Thanks for getting back to me. I am using OS10.9.5. on an iMac. This is as high as I can go without losing Adobe CS6 which I must hang on to until I am confident with Affinity. Among other things I print a small magazine using Adobe CS6 but this time was going to have a go at producing it with Affinity (all my A/photo and designer elements are fine). All is not lost however. I may have found the cause of the crashing. The text for the article was supplied to me as a PDF (not unusual) but as I was placing into the publisher file there appeared to be odd gaps throughout quite a few of the words. I have a feeling that the PDF file may be corrupted as I have retyped the article and placed it in publisher and so far it is printing fine. All the printer drives are up to date. Must say that I love the whole Affinity experience and all the little extras that I came across in the print tutorial look very promising...and time saving. Do you think that I am right about the duff file? And can I contact you again if the problem has not gone away? John Sinclair

Affinity Publisher almost always crashes when I try to print. Sometimes as soon as I press print, other times it will print but immediately crashes. When I do manage to get a print it is perfect. The printers are an HP Laserjet 1320 and a Brother and a Brother 2070 and a Canon ix6850. I realise that they are in the first bloom of youth but every other file seems to print OK. I am using the Publisher 1.7.1

Thanks Edwardson. Will keep that in mind.

Thanks for that Alfred. I was concerned that if I upgrade my Mac I would have had problems reinstalling AP and AD

Both AP and AD purchased from Affinity in December 2017. I have not changed Email address since then. Both products have never shown up on my account and did not know that product keys existed until I got one with Publisher.

Have just received product key for Publisher which I have installed. I also have updated Affinity Photo and Designer which I originally purchased through Serif some time ago. I have never had a product key for either of those and although they work fine I cannot see them on my Affinity Account. I do have my Serif order numbers for these if required. Will I require product keys for these two items if I update my iMac? John Sinclair

Many Mac users, including myself, are stuck with Mac Mavericks if they want to continue using Adobe CS6. I have got to grips with Affinity photo and designer and have used them successfully but still have to rely on Adobe Design for desktop publishing. I am sure I speak for everyone in this position when I plead for and early download of Publisher for all the thousands of us who are in a similar position. Jonnsin.