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Phil K.

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Posts posted by Phil K.


  1. 5 hours ago, Aaron Martin said:

    What exactly is the issue with the move/selection vs transform issues. may i ask you to elaborate on that please?

    It is a well known issue that has multiple posts on the forums of users complaining about the lack of precision when selecting objects as well as the inability to move objects once selected.

     

     


  2. At this stage of the game the issue has been occurring for at least 4 months, it might be necessary to leave a review on the AppStore for this app.  They claim the app to be a high quality precision vector application but they can’t even get a basic fundamental editing feature to work correctly.  Maybe a review might wake up Serif to this issue, but I’m not holding my breath.


  3. And again, read my post. 

    7 hours ago, Phil K. said:

    Here’s why I say this is not a solution

    1. The item has to be in an unselected state initially
    2. If you move the item it changes to a transform state.  Any tap actions on the item in this state will transform the object.
    3. After you move the item you have to unselect it to change it from transform state to the unselected state then attempt to move it again.
    4. Repeat 1-4.  ad nauseum. 

    If I want to move the same item again, I shouldn’t have to deselect the item first before attempting to move it.  If I do not deselect the item after the first move, when I attempt to move the item a second time it will transform instead of moving the item (since it is already in the selected state which favors transforming over moving)

    going through steps 1-4 that I described isn’t a workable ‘workaround’ to this problem.  Having to unselect an item before moving it is NOT a good workaround to the problem.   

    If this is a workaround that you feel comfortable with then that's fine.  It's not an ideal or even practical workaround for me and others.  If you disagree that's entirely up to you.  I paid for the app and others have also paid for the app so I don't think that it is out of order for people to voice their frustrations with using the app. 


  4. I never implied that the bug has been resolved.  Because the bug has not been resolved.  I stand by what I said

    "It should work consistently and smoothly.  They need to fix this issue."

    IF you disagree with what I've said that's one thing, but this is my (and other individuals reason for spending time bringing up this issue) single most major problem with this application. 


  5.  Here’s why I say this is not a solution

    1. The item has to be in an unselected state initially
    2. If you move the item it changes to a transform state.  Any tap actions on the item in this state will transform the object.
    3. After you move the item you have to unselect it to change it from transform state to the unselected state then attempt to move it again.
    4. Repeat 1-4.  ad nauseum. 

    If I want to move the same item again, I shouldn’t have to deselect the item first before attempting to move it.  If I do not deselect the item after the first move, when I attempt to move the item a second time it will transform instead of moving the item (since it is already in the selected state which favors transforming over moving)

    Here’s what should happen:

    1. select the item
    2. move the item to a new position. or transform the item using the handles.
    3. unselect the item.

    The Graphic app selection/move workflow is smooth and seamless.  You don’t have to worry about whether the item is currently selected or not just to move it.  In the attached video of Graphic you can see that you can move an item by selecting the item and moving it, or you can transform the item by using the handles.  Even if the item is currently selected you can move the item without transforming it since the only way to transform the item is by using the handles.  


  6. On 9/26/2018 at 7:27 AM, toltec said:

    Maybe, but this is obviously a major issue for many people, me included.

    Rather than Serif keep avoiding the issue, would it be so hard to put a 'move lock' in the software?

    Maybe an on-screen modifier of some sort 'Force Move'.

    It really does detract from what is otherwise a very nice piece of software.

    Don't be like Microsoft, please.

    1 Deny the issue

    2 Blame the user

    3 Ask the user to re-install the software.

    4 What issue, tell me again.

    5. Repeat the above from step 1

     

    6. We notified the developers and we thought the behavior changed in an update but we’ll let them know that it is still occurring

    7. No response.

    Given the lack of any consistent response from them, I honestly don’t think they care.  Which is unfortunate.

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