Tom Lachecki

Thank you very much. With the sw-update the issue is closed.

Hi @Brand.
This is working for me in current versions:

I recommend updating the software to the current version (1.10.1). Updates to 1.x are free.

There is an issue in 1.10.0 and 1.10.1 that prevent registration on first launch for some macOS users. This has been fixed for the next release; in the meantime, restarting the app (just once!) will solve the problem.  

In the Develop Assistant there is a lens correction default drop-down option - set it to none, instead of auto.
Kirk

Hi Thomas,
I can't speak to their quality or accuracy, but there are some pending user submissions to LensFun for this lens:
- https://github.com/lensfun/lensfun/issues/1054
- https://github.com/lensfun/lensfun/issues/1404
I have combined them into a single XML LensFun profile (attached). If you go into Preferences > General, then "Open lens profile folder", put the XML file in there, then restart Photo, that data will become available in the app.
Hope that helps!
Nikkor Z 14-30 F4.xml

Hi Thomas,
I can't speak to their quality or accuracy, but there are some pending user submissions to LensFun for this lens:
- https://github.com/lensfun/lensfun/issues/1054
- https://github.com/lensfun/lensfun/issues/1404
I have combined them into a single XML LensFun profile (attached). If you go into Preferences > General, then "Open lens profile folder", put the XML file in there, then restart Photo, that data will become available in the app.
Hope that helps!
Nikkor Z 14-30 F4.xml

Hi Thomas,
I can't speak to their quality or accuracy, but there are some pending user submissions to LensFun for this lens:
- https://github.com/lensfun/lensfun/issues/1054
- https://github.com/lensfun/lensfun/issues/1404
I have combined them into a single XML LensFun profile (attached). If you go into Preferences > General, then "Open lens profile folder", put the XML file in there, then restart Photo, that data will become available in the app.
Hope that helps!
Nikkor Z 14-30 F4.xml

You seem to have an extension "Automatic HTTPS" active. Do you still have problems if you disable it?

This is not an ORF file, but a TIFF file. ExifTool ignores that and just reports the TIFF metadata (and uses the file extension for deducing a mime-type, albeit incorrectly).
If you rename the file to .tiff then it will open in Affinity Photo as well.
Just naming a file .orf doesn't make it an ORF file. Affinity cannot produce proprietary RAW formats.

Thanks, Tom.
I presume, then, that if @ms.fuentecilla provided answers to my questions about the file, that her workflow would look like this:
Create a Stack in Affinity Photo. Export as a TIFF. Rename the file to xxx.ORF for some reason. Try to open the incorrectly named file in Affinity photo again. With an explanation of the workflow, and telling us about step 3, the reason for the problem would have been immediately clear.

This is not an ORF file, but a TIFF file. ExifTool ignores that and just reports the TIFF metadata (and uses the file extension for deducing a mime-type, albeit incorrectly).
If you rename the file to .tiff then it will open in Affinity Photo as well.
Just naming a file .orf doesn't make it an ORF file. Affinity cannot produce proprietary RAW formats.

Thanks for trying that Graham and I'm certainly sorry to hear this!
I can confirm I tested placing this file in the aforementioned location and when opening the My Account dialog, I was prompted to Login or create an account - selecting this option then prompted me to complete the sign up/sign in in my default web browser - which happens to be Safari.
Can you please;
Provide a screenshot of the file you have moved into the aforementioned location? Provide a screen recording or description of how 'far' into the process you can get currently - for example do you see any options load when opening the My Account dialog, or is it only ever the 'We're sorry' screen shown? Many thanks for your patience and understanding here, as this is a relatively new process to us therefore it may take a little longer to determine the exact cause of this on your machine

Hi Dan C
Unfortunately, after placing this file at that location, it doesn't alter the situation and I'm still receiving the "We're Sorry" dialogue box.
 

Yes Sean P - I thought I had an even older 1.1.x - I remember the splash screen with the original logo with the marker and technical pen - but must have replaced when updating from the app store - I get really nostalgic with old splash screen and really wish I'd have made screen grabs from all past versions - just have an old Mavericks bootable backup and found 1.3.2 and was surprised that it works great in Mojave 👍 

We have started internal relations with Nvidia recently and I did hear word that they had included a fix but I was not told which version it would be available for. So it sounds like either the 471.11 driver or the one at the start of this month (maybe around the 5th) included the fix - that's good to know. Thanks for letting us know @Ron Lukawitski

Hi Julian,
The first character of that key is J, not 3. :)

Hi Julian,
The first character of that key is J, not 3. :)

Hello Tom - what a basic failure of mine. I reset my screen resolution and indeed see it is a J and not a 3. This will surely be the fix ! Have to by a new PC-display instead of my old Samsung.... Thank you all for your kind efforts for the old man. JB

Hi Julian,
The first character of that key is J, not 3. :)

Whoops! Sorry about that @Lars67. Creating a LUT preset category from German will work in 1.9.4. 🙃

Thanks, that’s good news! 😀

Whoops! Sorry about that @Lars67. Creating a LUT preset category from German will work in 1.9.4. 🙃

I have no problems downloading manually, but it's easier to let it happen automatically if I can afford the space and performance effects. It's also easier to keep 3 applications synchronized across multiple computers using the new function. 6 applications, really, counting the betas.

I see it mostly as a quicker & simpler way to add my purchased content to the apps, but also as a quick way to see what is & is not installed. 

Glad you like it.