@mac_heibu, in reviewing your profile and seeing some of your previous replies to others, it seems that you're often quite rude, offensive, and demeaning in your replies.
Just some friendly advice: Not everyone that comes to the support and questions forum knows exactly what steps they should take before asking questions. That's why it's the support and questions forum. So someone who's a beginner asks a question, and you give them a nasty response...
You may want to tone things down a little and be more helpful. Otherwise, what is the point of being on this forum in the first place? If questions - as ridiculous as they may sound to you - upset you, don't offer any help.