iBaloo42

It might not be a feature in the product, and last century, you could argue that's not an important feature, but this is one of those that everybody expects now to have, like expecting to have a washroom in the hotel room... The same goes for the save as problem that many people are complaining about and being ignored by Serif.

@Phil_rose: my "move on" represents my own loss of hope in Serif to do anything that EXISTING customers are asking (they are doing only things that are bringing in new customers, as they don't have a "renewal" revenue stream). I moved on. I simply assumed that you've read through this thread and that you've got your own flavor of bad taste; I didn't mean to be patronizing, but I was genuinely trying to help you by pointing towards iMatch. I'll follow @JoJu, and unsubscribe from this thread.

@Phil_rose Why this aggressive tone? Anyway, you don't have to answer.

@Phil_rose Just move on. I see that you like Windows 10. Buy iMatch and forget about Serif's DAM, which will never happen, or if it will, it would cost money anyway.

There is no technical difficulty associated with this issue. We should not waste our time to diagnose and propose a solution. Any junior software engineer would be able to fix this BUG in no time.

@roadie Serif's behavior is tied to their business model "get them in, then lock the door"; we, the existing customers, are trapped lobsters . On Serif's business model, existing customers have practically no weight into their prioritization process; we are "locked in" already... A good enhancement request, from their standpoint, is a good lobster lure/bait. If an enhancement request is not helping adding (trapping) new customers then it has zero weight on their priority list. Just browse the various topics in this forum, and you'll find more common-sense features, which any other software product have, and which are totally ignored by Serif.

I tested this one on my laptop with the beta version, and it is not reproducible anymore.

Hi Chris, Is there any update on fixing this one? I bet that these days there are many people using 4K-capable displays on relatively small size screens for this resolution, thus, required to use Windows scaling settings above 100%...

I totally agree. Until now, they moved to deliver new products, while pseudo-abandoning the ones that they released; for example, I don't see any new innovation in the Photo application, which is still missing some ridiculous simple features that are practically expected from any application (e.g., exporting folder should be by default the one where the affinity file resides, multi-file based projects should allow drag and drop from a file browser. Based on Sherif's business practices, they would deliver a DAM that is pretty good as a minimum sealable product, with a lot of missing features, then they would throw it on the back burner like they did until now with the existing products.

Serif is a for-profit business; they have to generate revenue. Low pricing and free upgrades for products that are very good are attracting new buyers. However, followup releases delivered as free upgrades are marginally generating new revenue. So, for them in order to create new sources of revenue, it is paramount to create new products; creating new products requires substantial effort in this process, they are sacrificing resources towards already released products. Of course, with this business approach, many core/common-sense features or assumed promises for their already released products are being sacrificed. Topaz is also selling their products with perpetually free upgrades, but I never felt being shortchanged by them; Sherif should take some effort to understand why they are failing where Topaz is succeeding...

@Patrick Connor, thank you for maintaining civility in this forum; people should not attack each other on a personal level. For the completeness of Serif forum’s reason for existence, I would also add that Serif’s forums are also vehicles for people to get some help from Serif’s staff and other forum members. I think that Sherif’s customers have currently two main options related to their DAM needs: 1. Wait (indefinitely) until Serif implements a DAM product/component. 2. Use an existing non-Serif solution that satisfies your needs. If you don’t need a good DAM right now, wait (indefinitely) until Serif delivers one (I think that they will eventually implement a serious DAM). However, expect to pay for it if/when Sherif will do a real DAM; doing a serious DAM, which is not a simple library like the one that Skylum did for their Luminar, will require serious efforts and costs for Sherif... If you need now a DAM, use XnView if your needs can be addressed with file/folder-based structures; otherwise, buy an existing mature and capable DAM product that satisfies your more complex needs. Based on my experience and after trying many of them, if you need a complex and mature DAM on Windows, I strongly recommend iMatch (I’ve used it for about two years).

@tnargs: I disagree, my friend. Announced plans to potential customers are always interpreted by them as a promise of future value that they will obtain if they buy NOW the product, especially for free-upgrades products. I work in the software industry, and we are banning our customer-facing people, especially sales personnel, to use phrasing like the ones that MEB used. This kind of verbiage is so bad, that customers can take to court vendors that are using such verbal lures for large $$ deals.

@tnargs: On the second posting of this very thread MEB, which is part of the staff, posted the message below.

You could have thrown in the drag and drop support for Stack, Merge, and all the other multi-file operations. As I've mentioned before, this is so easy to implement and sooooooooooo annoying of not having it when I have to create a new project based on multiple files.

@BLamb I dropped Photo Supreme; it is very modern looking and intuitively designed. However, it had serious problems with the feature of grouping files, and one of the most essential features in a DAM is the "versioning" (a form of grouping related files), which was lacking. I moved to iMatch, which is not that fancy from a usability standpoint, but it is the real deal when it comes to DAM; I would say that this is the only actual DAM application available on the market. iMatch does have an import operation from Lightroom, but I didn't try it. I'd suggest giving iMatch a try, and I would drop my hopes that Affinity would make a real DAM application any time soon. Maybe they will do something simple, call it "library" and package it for free with the Affinity products, as Luminar did. However, if Affinity would pursue doing a real DAM, it would be costly from a development standpoint, and if they will ever come to the point of completing and releasing a real DAM they would not give it away for free, as part of their main products, anyway.

The laptop is set on 300% and the desktop is set on 175%. Both are running Windows 10 Pro.

I've written code professionally for more than 20 years. I know that it is not a big deal; but if it is, then your code and design might be a nightmare...

I'm using Windows 10. However, neither system I've tested in (a laptop and a desktop) is attached to a second monitor. It is true though that as I'm using 4K displays both on the laptop and the desktop, I'm using Windows scaling (Windows' Scale and Layout settings). I've changed the Scale and Layout setting to 100% and the Color Picker magnifier shows the correct image snapshot.

I have installed the latest Wacom driver and the problem seems to be fixed now. I know that you, Affinity, might think that you can move on now on this particular issue as you might conclude that it was Wacom's fault. However, please consider that Photo's relationship with Wacom driver is too brittle, as these kinds of issues are not reproducible with other pen-supported applications. Thank you.

I didn't realize that this is not supported; the visual indicator for drag and drop does not use a "not possible" icon when trying to drop into these pannels. It is kind of strange, that this drag and drop is not supported as it is very easy to implement and considering that today's year is 2019. From a requirements standpoint, having missing this one is considered a strong dissatisfier (you might want to forward this to your product managers), as it is expected to be there, more like one would expect to have a washroom in a hotel room...

I'm using Affinity Photo 1.7.1 and I'm trying to do drag and drop into the panels that are processing multiple files: Panorama, Stack, HDR Merge, Focus Merge, Batch Job. The drag and drop action fails to show the files in the destination panel.

The affinity color picker shows the wrong color selection snapshot. See the image attached. I've reproduced this one on two different computers. Click to select a color works, but as soon as we drag the mouse or the pen, the faulty behavior is visible.

So, is there anybody from Affinity that acknowledges this problem?

@Gnobelix, I have tried already that, it does not have any impact.

@Ron P. Thank you, Ron. Disabling the Windows Ink Workspace is not doing anything useful to resolve my problem. I tried the pen in MediBang PaintPro, which has a similar feature of resizing the brush, and it is working perfectly there; the color picker is working fine here too. I also tried Krita, and the color picker is working fine there as well. I tried the pen with color picker tools with many other graphical applications and they are doing just fine. In Affinity Photo, the color picker is working if I'm doing a simple click. If I let the color picker to enter in the zoom mode, I can see a snapshot that it is from a totally different image area. Affinity Photo is using Windows Ink as a virtual layer. The same for MediBang PaintPro. One is working correctly, and the other one is not. The pen used to work correctly a while ago in the Affinity 1.7 Beta; I've checked it out...