[Photo does not release closed graphics]

24 minutes ago, Rick G said:

I was moderated for using the beta and posting in this forum. Should I load the release which is the same AFAIK and generate a graphic without the beta stamp?

No need to do this, part of the moderation was actually my fault as I originally moved the thread from bugs to Windows Beta bugs without thinking after seeing your screenshot, hence the comment Patrick made when it was moved back to bugs. Apologies for any inconveniences or confusion caused, your bug report is fine as is  

[Mojave upgrade and printing]

Thanks for your files, could you please confirm what PDF options you're using at export? I've exported your .afdesign file to PDf using the PDF (for print) preset, then imported this PDF back into Affinity and the opacity has not been changed, unlike in your original PDF provided.

All of your labels are semi-transparent, is this intentional?  

tamanu (for print).pdf

[Photo does not release closed graphics]

Hi Rick G

Thanks for your report, this has been logged with our developers previously, I'll bump the log with this thread now!

[Mojave upgrade and printing]

Hi Sofi

I've opened your PDF and I can see the first, sixth and ninth row have different opacity settings to the other rows, which is causing the colour difference when printing.

Could you please provide your original Affinity file so I can look into this please?

[360 Panorama is being loaded as a flat image in Facebook]

Thanks for trying and confirming that, I'll move this thread to our Feature Requests for our devs to see and consider adding this export option!

[DNG and Affinity]

Thanks for that, I've tried your file in our new 1.7 beta and I'm not seeing any issues with opening your DNG. Could you please try installing the beta from the following link and letting me know if this fixes your issue?

 

[360 Panorama is being loaded as a flat image in Facebook]

Hi gbaran

Firstly, impressive work!

Thanks for your report. This is likely metadata related, please try opening the export panel, then selecting More and unticking Embed metadata. Export the image and try uploading it to Facebook, does this solve the issue?

If not, please could you provide a copy of a .afphoto file that I can try exporting in our Mac beta? I note you're using Windows in your blog posts and our Mac beta (released today!) has had the metadata engine reworked and I like to test if it's fixed this issue!

https://www.dropbox.com/request/LgMl92adrE6xmABbpHtA

[Exporting issues]

Hi DWesdorp,

Welcome to the forums

Your document is only 518px x 230px which at 300dpi equates to 44mm x 19.5mm, so exporting at this size creates a relatively small image which will appear blurry.

If you open Document Setup from the context toolbar, then input new dimensions for the document (say 5000px wide) and change the Resample option to Lanczos 3 Separable, then select Ok, your document will resize and now will create a much larger (and therefore less compressed) JPEG on export.

Please see the quick GIF below showing this process, I hope this helps!

[White in darken masks is sometimes transparent, sometimes not]

Hi jtlapp

The texture layer that is clipped by the curve is a full pixel layer with non transparent properties (ie not a PNG/TIFF), the white that shows when your background colour is off is part of that image layer. Setting the blend mode to darken allows the colour from the background layer below to passthrough the pure white section of the pixel layer, but the white still exists and this is why you don't see the transparent background with the background layer hidden. Blend modes are essentially meaningless if no object exists below that layer (other than erase).

You can however remove the white pixels in the texture layer easily in Affinity Photo, simply select the pixel layer in the layers studio then go to Filters>Colours>Erase White Paper. You should now see the transparent background through this pixel layer using any blend mode, other than erase. I hope this helps!

[DNG and Affinity]

@kervanoel Could you possibly provide the original RAW that was used to create the DNG you've supplied? I've tried to replicate the issue with your DNG using a sample M50 RAW and I'm having no issues on import to Affinity. The RAW can be uploaded to this link - https://www.dropbox.com/request/nO2gECq28xpuqhYLU7GE

Regarding DNG support, AFAIK we only guarantee compatibility with supported RAW formats pre conversion, but our provided list appears otherwise so I'm trying to get clarification here from a developer and will report back with any findings.

[DNG and Affinity]

5 minutes ago, walt.farrell said:

I find it odd that a file format is listed as a camera; perhaps there's room for clarification or enhancement there

Thanks for that, I'll raise this with the relevant team!

[DNG and Affinity]

Unfortunately DNGs aren't a part of our official import list (see below), we can only guarantee compatibility for DNGs created from supported RAW files currently, apologies.

[DNG and Affinity]

Hi kervanoel

Thanks for your report, I've downloaded your DNG and I can see the RAW originates from a Canon M50. Unfortunately this is not currently a supported RAW camera in either Serif LABS or the Apple Core RAW engine and this is why the image is not loading correctly.

Hopefully your camera will be included in the next RAW update, but I cannot provide a guarantee or timescale for this currently, my apologies.

I will also move this thread to Feature Requests as it isn't a bug within Affinity, many thanks. 

[Resize does not work when "New calculation" is deactivated]

Hi Christian.cgn,

Welcome to the forums

When using the Resize Document option you have to resample the objects in your document if you wish to change the overall document size, turning this option off should only allow you to change the units or DPI of the document.

If you wish to change the canvas size whilst retaining the original contents size then please use Document>Resize Canvas. This option will allow you to increase or decrease your canvas without resampling any of its contents. I hope this helps!

[In Painting Inconsistency]

Hi metoymi,

Welcome to the forums

This isn't a bug as such and so I'll move this thread to our Questions section of the forums. The inpainting tool works by analysing the pixels surrounding the area where you've used the inpainting brush and copies pixel data from these areas to paint over the area you're trying to remove. This means that if the surrounding data is blurry, where you've used the inpainting tool will also be blurry, the same goes for your man and woman example, when trying to remove the man the inpainting tool will use the pixel data surrounding the area, which is the woman. Painting over the same spot multiple times with the inpainting tool is likely to cause a blurriness, as the surrounding pixels are replicated and blended multiple times. A bit like mixing multiple paint colours over and over, eventually you'll end up with the same murky brown/black (not a perfect analogy, but hopefully this makes sense!)

The below comment by R C-R provides some explanation of the inpainting tool as well as a useful link which provides a more technical description;

Unfortunately the tool isn't magic and must use local data in the image which means the inpainting tool is not always a 'fix all' solution, or necessarily the best tool. I'd recommend trying the clone tool, as this can provide cleaner and more controlled results.

[Impainting brush won't impaint]

Hi Christopher O'Toole  

I can see in your screen recording that the opacity of the inpainting brush is set to 0%, hence the inpainting tool is having no effect. Please reset the opacity back to 100% and you will find the brush should work correctly!

I'm moving this thread to Questions, as it isn't a bug in the software

 

[Affinity Photo crash in open]

I'm sorry to hear this, I believe there is a patch update build due from Microsoft shortly to fix the issues created in 1809 so you may want to wait and update your version of Windows when available.

[Designer Files no longer associated with Designer]

Hi emptyful,

Welcome to the forums

I'm sorry to see this, does the following fix your association issue?

On 11/1/2018 at 8:17 AM, Dan C said:

In the meantime, you can right click on an .afdesign file, select Open With > Other... then choose Affinity Designer from the list and select Always Open With at the bottom of the window. Hopefully this will fix your defaulting program!

 

[Affinity Photo enterprise install]

Hi DLetkeman,

Welcome to the forums

I can see you have also emailed us directly regarding this, we'll have a member of our education team contact you via phone shortly.

[Raw developer]

Hi Jornerik

Thanks for the feedback, we're always looking to update and improve Affinity and we're working in part on the Develop Persona currently.

Chromatic aberration reduction can be done during the development process, or after developing. When developing an image, under the Lens tab, there is an option for Chromatic Aberration Reduction, however this may not always completely negate the Chromatic Aberration, hence we also provide a secondary adjustment post develop.

I'll move this thread to our Feature Requests and Feedback section of the forums as this is a more suitable place for this post  

[Support for Canon's .CR3 file format]

Hi Fchen,

As explained in the original post;

On 8/20/2018 at 4:11 PM, WillemFritz said:

Canon's new .CR3 RAW file format isn't yet supported by your raw engine

Unfortunately the file isn't currently compatible with our RAW engine, hopefully it will be added in the near future.

[Support for Canon's .CR3 file format]

@WillemFritz Please see my previous response regarding the M50 and the Serif LABs RAW engine.

On 8/20/2018 at 4:26 PM, Dan C said:

I see no reason why your camera won't be supported by us, but we have no current roadmap for specific camera support so I couldn't provide any dates or specifics here, apologies.

[Batch import of multiple svg files as assets?]

This would be the same process on the Desktop unfortunately. No problem at all

[Disable antialiasing in export of vector/text artwork]

Hi zdenek glazer,

Welcome to the forums

I recommend checking out the below thread!

 

[Batch import of multiple svg files as assets?]

Hi marcoluna

Unfortunately this isn't possible currently, my apologies. You'll have to import each file then add the contents as assets manually. I'll move this thread to the iPad suggestions for our devs to consider in a future update!