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Gabe

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Everything posted by Gabe

  1. I'm afraid the folder is empty. Could you try again?
  2. We have just released a beta that is meant to fix quite a few issues. You could give that a go if you wish : https://forum.affinity.serif.com/index.php?/forum/4-news-and-information/
  3. That is expected. V2 has more features than V1, and backward-compatibility won't work.
  4. @AttilaTheHun Use this link please: https://www.dropbox.com/request/68jLxhnTzTx58FxPrza9
  5. We have just released a beta that is meant to fix these issues : https://forum.affinity.serif.com/index.php?/forum/4-news-and-information/
  6. We have just released a beta that is meant to fix all these issues. https://forum.affinity.serif.com/index.php?/forum/4-news-and-information/
  7. Hi @AngeliqueG We would need to see the document in question. Can you save it as a package and upload it using this link please? https://www.dropbox.com/request/nIIeGEQALmZnonogsyZK
  8. Hi @Martin_Do, We are aware of this issue and it has already been logged with our develops.
  9. Hi @Pario Magazine, Can you package that document and upload using this link please? https://www.dropbox.com/request/w3s9pLWPWgY6J38EI9ZT Is this an issue on any documents? or just that specific one?
  10. Hi @Brian Tinson Can you attach a screen recording of this in action please?
  11. Hello. You could try using iMazing Download iMazing (Commercial application, but the free trial is enough for what we need) Connect your iPad to your PC Make a backup of the iPad through iMazing In the top right click the iPad's name and select the backup Inside the Apps > Affinity Publisher folder > Library > Application Support > com.seriflabs.affinitypublisher.ios > Drag the Autosave folder to the desktop (iMazing trial allows 10 drag operations, so doing the folder will get all files exported at once) Renamed from .autosave to .afpub and check through these files. You may also find other files saved within these folders, so please be sure to check all within the 'Application Support' folder.
  12. I split this into a separate thread as we like to treat file specific things separate. Please use this link to re-upload the file https://www.dropbox.com/request/sFgLe4mwBYhHKXIvq9MK
  13. @Dan Cross Can you please use this link to upload your files please? https://www.dropbox.com/request/JNWlTliFPsHsSWsQDVnN We believe we have fixed the issue internally.
  14. What iPad model and iPadOS version are you running? Can you also attach a crash from Preferences > Privacy and Security > Analytics and Improvements > Analytics data > And look for Affinity Publisher with the date and time for when it crashed.
  15. Everything seems fine with the file you're attached Can you still replicate it if you open it from the package?
  16. I still can't replicate it. Can you attach a screen recording please?
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