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  1. Thanks
    Claudio60 reacted to Patrick Connor in Are legacy MSI v2 installers available?   
    Sorry to say the initial installs have failed internal testing (for dependencies and digital signatures among other reasons). They cannot be released without further work, which means they cannot be made available till the new year.

    Sorry to have raised expectations, and we were trying very hard to release 2.0.3 MSI/EXE quickly after 2.0.3 MSIX (which fixed a number of technical issues in these builds such as the functionality of StudioLink and "Edit In..."). However an install has to be done right or it will not distribute or patch correctly. 
    I will post back into this thread when the MSI installs become available to all via your accounts.
  2. Thanks
    Claudio60 reacted to Patrick Connor in Why are we using MSIX for Windows installers?   
    The current MSIX installers put sandboxed applications on your computer. To access the sandboxed applications we provided execution aliases, as described above. There are bugs in some third-party applications with the App Execution Alias. To bridge the gap between 3rd party apps and the sandboxed installed Affinity Photo 2, we are providing an application AFLaunch.exe that can be called instead of the 0KB execution Alias
    So try AffinityPhoto2.exe first, and if that does not work, use AFLaunch.exe.
    Attached file aflaunch.zip is a .ZIP file of the current AFLaunch.exe, referred to above. This should downloaded and unzipped onto your computer.
    It can then be called (linked to) from withing your Photo DAM, which will start Affinity Photo 2 to edit your Photo. 
  3. Thanks
    Claudio60 reacted to StevenS in Price of Affinity Photo in Microsoft Store   
    @Claudio60 no worries  We match the prices on our own site to those on the App Store. Microsoft individually set the price for each currency, as such there may be some slight differences between currencies across the three stores.
  4. Thanks
    Claudio60 reacted to Chris B in Extremely long time to open a raw file compared to V1   
    We are already looking into the slow raw loading caused by noise reduction applying on file open. 
  5. Thanks
    Claudio60 reacted to Chris B in Very long loading time for RAW files.   
    I think the problem is that it's automatically doing it on load, before it even gets to ask the Assistant if it can. I'll double check, though.
  6. Like
    Claudio60 reacted to Chris B in Very long loading time for RAW files.   
    Quick update - the slow raw loading is due to us applying noise reduction on open as opposed to doing it after the raw has opened. This will be reversed.
  7. Like
    Claudio60 reacted to Ash in Affinity V2, updates, pricing and no subscription (moved)   
    Hi All,
    Well, it’s been a pretty crazy week since the launch of V2!
    This has been a real labour of love for us over the last year or so, and I can’t even begin to describe how hard the development team have worked on it. Not only getting the V2 apps launched, but also of course finally bringing Publisher to iPad. 
    With this being our first paid-for upgrade there has understandably been a lot of feedback / questions around future updates and our pricing policies. I thought it was worth addressing / clarifying our position on some of these personally...
    Updates to V2 moving forward
    Buying V2 not only gets you all the new features you have seen, but we have various updates planned – including many more new features and improvements – which you will get for free. This will continue until such a time that V3 is released. We’re not sure exactly when V3 will be, but I can confirm we are not going to move to anything as regular as an annual upgrade cycle as has been speculated.
    It’s worth saying too that V2 does include many under-the-hood changes to our underlying technology, and we have also been investing in several new areas of research recently. Some of these haven’t manifested themselves into new features yet, but overall V2 does give us a better platform to develop on moving forward and I’m sure you will be pleased with the updates V2 will receive.
    Updates to V1 moving forward
    While we did say on the FAQ that V1 would no longer receive any updates, I want to clarify that was about new feature updates. We will be updating V1 to fix any critical problems caused by operating system updates in the future. So if the next version of macOS breaks V1 we will endeavour to fix it. There will be a point in time when continuing to maintain V1 in this way will not be tenable, but certainly for the foreseeable future we will continue to patch. In fact, we have an update to V1 queued up for release very shortly with some fixes for Ventura and issues caused by a recent Windows security / quality update. 
    We will update our FAQ shortly to make that clearer for everyone.
    Offer period
    In case you didn’t see, I’m pleased to confirm we have decided to run this initial launch offer until 14th December to give everyone the best chance possible to get it if they wish / have a decent amount of time to trial it. 
    Upgrade pricing
    It’s been really hard to see some of the comments about us not looking after our existing customers – we’re pretty devasted that anyone feels like that to be honest. But the fact is we felt our hands were tied somewhat with being able to offer upgrade pricing in a fair way. The main reason for this was App Store customers (which make up around 35% of our userbase). The problems with that are two-fold: firstly, we didn’t have a way from within V1 to validate an App Store purchase receipt to reliably ensure customers who were entitled to an upgrade could get one; and secondly, we could not find a good way for people to get that discount via the App Store. Us pushing upgrade customers to go exclusively via our own site (including customers who were previously acquired via the app stores) may also have put us in violation of App Store Ts & Cs which we were obviously concerned about.
    I’m not saying that these issues were completely insurmountable, but any solutions we came up with would be messy, and most importantly could have resulted in some bona fide V1 customers struggling to get validated and claim their discount. We certainly don’t have the support resource here if we ended up needing to manually validate tens of thousands of receipts for example.
    The only option we felt was safe to move forward with was a general launch offer, which would guarantee that every V1 customer could get the discount, whether they purchased directly through us or the App Stores. We knew a side effect of that would mean some new customers would end up receiving that same discount – but we felt that was a better option than V1 customers missing out. It’s also worth saying that while there has been some good press about V2, all our main marketing has been via email and through social media to our followers. In other words, we felt ok about it because we knew the vast majority of people who would find out about it or take advantage of the offer would be existing customers. I would be surprised if over the offer period customers upgrading from V1 didn’t make up more than 90% of our sales.
    Overall I do believe us giving a 40% discount, along with the addition of the new Universal Licence of course, is offering fantastic value for money for those who want to upgrade. 
    However, taking on board some of the feedback there is something extra we can do – we will offer a new free bundle of content exclusively for V1 customers upgrading to V2 as an extra thank you for your support. I’ve seen this suggested by a number of customers and it’s a great idea as it does remove the App Store conflict entirely. 
    We’ll need a little time to put something together, but all customers who previously registered or purchased V1 and have since upgraded to V2 will receive a voucher code for this via email as soon as we can.
    A comment on no subscription
    I do want to say that some of the points above are exactly the reason why software companies move to subscription. Whatever you do with upgrade pricing, you still have the issue of customers who bought the previous version 3 months ago vs. those who have had it 2+ years. Offering perpetual licences also gives the additional overhead of needing to maintain the previous version longer than you would if everyone was on subscription / generally always on the latest version.
    We are a small team so some of these complications are not ideal — all we really want to do is focus on developing our latest codebase, push out regular updates and continue with our mission to make great creative software accessible to everyone. 
    But it does need to be funded somehow. We know you love our no-subscription model, but there also needs to be a level of appreciation that the alternative is having paid-for upgrades from time to time. That unfortunately comes with its own problems.
    All of that said, I have to say we have been blown away with the response to V2 - around 3 times as many people have upgraded in the last week than we expected - and we really can't thank you enough for the support you have shown. More than anything the success of this upgrade puts us in a great place to continue investing heavily in development which is ultimately what it's all about, and we’re super excited to crack on with some great updates coming next year!
    All the best,
  8. Like
    Claudio60 got a reaction from MikeTO in Opening Canon CR2 files is slow   
    Issue already logged, see here: 
  9. Thanks
    Claudio60 reacted to Chris B in Incomplete translation of new masks type   
    Thanks Claudio60, I'll feed this back to the translation team.
  10. Like
    Claudio60 got a reaction from Yuri P. in Very long loading time for RAW files.   
    See my post here: 
  11. Like
    Claudio60 reacted to Leigh in How do I create a Desktop Shortcut for Affinity V2 apps?   
    If you purchased Affinity V2 for Windows directly from the Affinity Store, you will have downloaded an MSIX package. You will notice when installing Affinity V2 you will not be offered the ability to create a Desktop shortcut. This is expected and is down to how MSIX packages work.
    However, you can manually create a desktop shortcut after installation. Go to Start > Run and enter Shell:AppsFolder and press OK - This will take you to a folder where you can drag and drop a copy of the Affinity V2 shortcut to your desktop.
  12. Like
    Claudio60 got a reaction from Chris B in Very long loading time for RAW files.   
    Hi Chris, reading your answer I'm confident that this issue could be resolved soon, so I just upgraded to V2, thanks
  13. Like
    Claudio60 reacted to Chris B in Very long loading time for RAW files.   
    I logged an issue last week regarding slower raw opening times. Hoping to get some feedback soon.
  14. Thanks
    Claudio60 reacted to Mark Ingram in Are legacy MSI v2 installers available?   
    Yes, we will be providing MSI installers to customers who require them. This FAQ will be updated with links to MSI downloads when they become available.
    Yes. These are now available
  15. Like
    Claudio60 got a reaction from chessboard in UI change on Windows with Surface Pro   
    Take a look at Tabletpro, it could be a solution
  16. Like
    Claudio60 reacted to myclay in Making Affinity 1 available for purchase/download for those who cannot use Affinity 2   

    Buying the Affinity Suite V2 Universal licence and getting V1 retroactively would mean;
    you only pay 1.02€ more than I did for V1 alone and I bought at EVERY launch offer.
    39,99€ Affinity DesignerV1 2016 November
    39,99 Affinity PhotoV1 2016 December
    38,99 Affinity PublisherV1 2019 June

    Affinity v2 Universal
    I had to pay 238,96€ to get access to BOTH V1 and V2.
    you get it for just 119,99€
    It seems you are not realizing how generous Serif is with the above posted comment with getting you a V1 version.
  17. Like
    Claudio60 reacted to Tinylightbold in UI change on Windows with Surface Pro   
    1st of all, amazing build of the 2.0 version!
    Love the addition of data merge. As well as the other aspects in the Suite 😃
    I have however 1 question/request for the Software suite (all 3 of them).
    The ability to change the UI when working on Windows.
    As I work mostly remote on my Surface Pro. I find it many times handy working with the pen. However the UI on Windows is build on mouse and Keyboard work.
    Is it possible to add an addition to the UI, where you have the ability to change the UI based on mouse/keyboard work or Tablet/Pen work/view. (As UI the Ipad has probably an amazing UI/UX experience, this could be something as base)
    This by example with a click on an icon in the Toolbar or in view.
    By not having loads of money for an Ipad, it sure would be amazing to have this added in a future update. 🙂
  18. Thanks
    Claudio60 reacted to Mark Ingram in Why are we using MSIX for Windows installers?   
    MSI had an installation success rate of ~85% (and we have many requests to our tech support team for v1 install failures). MSIX promises a 99.9% success rate.  MSI requires admin privileges to install. MSIX installs per-user, but files are deduplicated so that disk space isn't wasted. MSI apps are not sandboxed from other applications, meaning other applications can break those apps (we have seen this with several third-party apps in the past). MSIX apps are sandboxed to prevent this. MSI updates require a manual download of the full ~550mb installer which must be manually installed. MSIX can perform in-app delta updates which are smaller and faster. MSI updates can only be performed one at a time. MSIX can update all three apps simultaneously. MSI cannot guarantee that an uninstall will leave your machine in the exact state prior to install. MSIX installs are segregated and don't rely on the registry or special filesystem locations meaning an uninstall always leaves you in a clean state. Installation and app data paths are cleaned on uninstall. MSI apps cannot integrate with Microsoft Photos app to provide "Edit In..." style features. MSIX can. MSI does not require a digital signature. MSIX does (this means any MSIX that appears to be from Serif, will be guaranteed to be from us and only us). Cons:
    MSI can allow the user to change the installation directory. MSIX can move installed apps to different drives, but it cannot choose a specific directory (due to the sandbox). See below: MSI can allow an option to install a desktop shortcut. MSIX doesn't provide this as an option, but you can pin the apps to either the Start Menu or the Taskbar. There is also the secret Shell:AppsFolder location in Explorer that allows you to right-click or drag the icon to your Desktop for a shortcut as a workaround if you need it.  MSI has easy discovery of undocumented app locations for launching from a third-party. MSIX hides the install location due to the sandbox, but we use App Execution Alias to enable this scenario. You can find the aliases in the following location: C:\Users\username\AppData\Local\Microsoft\WindowsApps\AffinityDesigner2.exe
    Remembering to replace username with your Windows username. Also, those paths are already in your %PATH% variable so you can often launch them without even specifying the full path, e.g. just AffinityPhoto2.exe. There are bugs in some third-party applications with the App Execution Alias , and the next post includes aflaunch.exe as a work around if you need that instead. 
  19. Like
    Claudio60 reacted to sbstn in V2 Pricing for users V1   
    The complete for 119€ is a good price if you need all these apps. But i don't need the ipad apps cause I am windows only user. It should exist another package for desktop only apps. About 90€. Previous discount prices was between 25-30€ per app. That would be a good bonus for long term customers.
  20. Like
    Claudio60 reacted to sbstn in V2 Pricing for users V1   
    This would be right if the prices would not be doubled up. Now the "real" discount is only about 10-20% cause the apps are more expensive now.
  21. Like
    Claudio60 reacted to spinko in Photoshop Levels white point color picker alternative   
    This is a feature I use a lot (!) in Adobe Photoshop. Please include it in V2 Affinity Photo ASAP. Thank you.
  22. Like
    Claudio60 reacted to Metalhead in Congratulations! And a fantastic offer at launch.   
    US: 99 $ = 98,50 €
    UK: 89 GBP = 101,50 €
    Europe... 119 €
    I'm not happy with this regional pricing...
  23. Thanks
    Claudio60 reacted to Patrick Connor in Affinity V2.0   
    No, version 2 of the Affinity suite will be a one off purchase (perpetual license) and will not be sold as a subscription service (monthly or otherwise)
  24. Like
    Claudio60 reacted to jmwellborn in Restored an 105-year old picture, I thought, revised once more   
    After and before screenshot from a .TIFF scan sent to me from a photo dated 1917.  Made a B&W adjustment, much Inpainting.  Used the Patch Tool for a missing ear, missing shoe, part of a missing chin, and a coat button.  Dodge Tool eliminated much dark stuff in the background and on the white rectangle at the right of the image.  Burn Tool darkened some parts of the uniforms so they didn't look dusty.  Merge Visible with a Blend Mode of Colour (I think, unfortunately didn't write it down), to turn the still grungy greyish stuff to almost white.  Exported as a .TIFF.
    Placed the new .TIFF as a new document.  Then I used the JR Sharpening macro, Enhance Depth and Contrast, repeated that macro.  Then made a Brightness/Contrast Adjustment.  Much more Inpainting to get rid of about 75-100 tiny white specs of about 1-2 px each which were still on the dark uniforms.  Then used the JR macro, Edge Detect Sharpening.   Merge Visible.  Export as a new .TIFF.  Suggestions to improve this?

  25. Thanks
    Claudio60 reacted to gonecamping75 in Set White Point, Photoshop-style   
    I love affinity photo but I really wish that they actually implement the feature of the eye dropper so we can click on the grey cards in photos. Why are they not listening to us. Affinity photo is just for photography so colours are important to me and others. Come on Affinity we need this. 
    I wrote this in an email to affinity photo
    Dear Staff,    I am writing to you as I and others have asked since 2018 to implement the ability to be able to click on a grey card in a photo to set the white balance and other settings that normally get set like photoshop. Please I love affinity photo but this is important to me as I do not want just to guess.    I just can't believe that its years since people have been asking and we are just being ignored. Myself I use affinity photo to edit my photos for print and getting the correct colours is important to me and I am sure just as important to everyone else.    Thanks   Brenden 16/03/2022  
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