Chiyonosake013

Hi @Chiyonosake013
Thanks for letting us know, this isn't something we can replicate on a released MacOS version, however I've passed your comments along to the dev team.
 

I think that is an oversight as I believe this was addressed. I will check what else is missing in the morning (hopefully nothing)

We don't know that for certain, we only have Serifs records to hand. Other purchases may have been made on other Apple or Microsoft stores, but we have No Record of any of those, which is my point about being unable to be fair to offer differential prices to ALL existing customers without making thousands of mistakes and upsetting everyone. A single offer price is pretty much the only easy way to do this launch and I'm sorry that each person who thinks they should have been offered something else cannot see that all other solutions present different problems 

Hi All,
Well, it’s been a pretty crazy week since the launch of V2!
This has been a real labour of love for us over the last year or so, and I can’t even begin to describe how hard the development team have worked on it. Not only getting the V2 apps launched, but also of course finally bringing Publisher to iPad. 
With this being our first paid-for upgrade there has understandably been a lot of feedback / questions around future updates and our pricing policies. I thought it was worth addressing / clarifying our position on some of these personally...
Updates to V2 moving forward
Buying V2 not only gets you all the new features you have seen, but we have various updates planned – including many more new features and improvements – which you will get for free. This will continue until such a time that V3 is released. We’re not sure exactly when V3 will be, but I can confirm we are not going to move to anything as regular as an annual upgrade cycle as has been speculated.
It’s worth saying too that V2 does include many under-the-hood changes to our underlying technology, and we have also been investing in several new areas of research recently. Some of these haven’t manifested themselves into new features yet, but overall V2 does give us a better platform to develop on moving forward and I’m sure you will be pleased with the updates V2 will receive.
Updates to V1 moving forward
While we did say on the FAQ that V1 would no longer receive any updates, I want to clarify that was about new feature updates. We will be updating V1 to fix any critical problems caused by operating system updates in the future. So if the next version of macOS breaks V1 we will endeavour to fix it. There will be a point in time when continuing to maintain V1 in this way will not be tenable, but certainly for the foreseeable future we will continue to patch. In fact, we have an update to V1 queued up for release very shortly with some fixes for Ventura and issues caused by a recent Windows security / quality update. 
We will update our FAQ shortly to make that clearer for everyone.
Offer period
In case you didn’t see, I’m pleased to confirm we have decided to run this initial launch offer until 14th December to give everyone the best chance possible to get it if they wish / have a decent amount of time to trial it. 
Upgrade pricing
It’s been really hard to see some of the comments about us not looking after our existing customers – we’re pretty devasted that anyone feels like that to be honest. But the fact is we felt our hands were tied somewhat with being able to offer upgrade pricing in a fair way. The main reason for this was App Store customers (which make up around 35% of our userbase). The problems with that are two-fold: firstly, we didn’t have a way from within V1 to validate an App Store purchase receipt to reliably ensure customers who were entitled to an upgrade could get one; and secondly, we could not find a good way for people to get that discount via the App Store. Us pushing upgrade customers to go exclusively via our own site (including customers who were previously acquired via the app stores) may also have put us in violation of App Store Ts & Cs which we were obviously concerned about.
I’m not saying that these issues were completely insurmountable, but any solutions we came up with would be messy, and most importantly could have resulted in some bona fide V1 customers struggling to get validated and claim their discount. We certainly don’t have the support resource here if we ended up needing to manually validate tens of thousands of receipts for example.
The only option we felt was safe to move forward with was a general launch offer, which would guarantee that every V1 customer could get the discount, whether they purchased directly through us or the App Stores. We knew a side effect of that would mean some new customers would end up receiving that same discount – but we felt that was a better option than V1 customers missing out. It’s also worth saying that while there has been some good press about V2, all our main marketing has been via email and through social media to our followers. In other words, we felt ok about it because we knew the vast majority of people who would find out about it or take advantage of the offer would be existing customers. I would be surprised if over the offer period customers upgrading from V1 didn’t make up more than 90% of our sales.
Overall I do believe us giving a 40% discount, along with the addition of the new Universal Licence of course, is offering fantastic value for money for those who want to upgrade. 
However, taking on board some of the feedback there is something extra we can do – we will offer a new free bundle of content exclusively for V1 customers upgrading to V2 as an extra thank you for your support. I’ve seen this suggested by a number of customers and it’s a great idea as it does remove the App Store conflict entirely. 
We’ll need a little time to put something together, but all customers who previously registered or purchased V1 and have since upgraded to V2 will receive a voucher code for this via email as soon as we can.
A comment on no subscription
I do want to say that some of the points above are exactly the reason why software companies move to subscription. Whatever you do with upgrade pricing, you still have the issue of customers who bought the previous version 3 months ago vs. those who have had it 2+ years. Offering perpetual licences also gives the additional overhead of needing to maintain the previous version longer than you would if everyone was on subscription / generally always on the latest version.
We are a small team so some of these complications are not ideal — all we really want to do is focus on developing our latest codebase, push out regular updates and continue with our mission to make great creative software accessible to everyone. 
But it does need to be funded somehow. We know you love our no-subscription model, but there also needs to be a level of appreciation that the alternative is having paid-for upgrades from time to time. That unfortunately comes with its own problems.
All of that said, I have to say we have been blown away with the response to V2 - around 3 times as many people have upgraded in the last week than we expected - and we really can't thank you enough for the support you have shown. More than anything the success of this upgrade puts us in a great place to continue investing heavily in development which is ultimately what it's all about, and we’re super excited to crack on with some great updates coming next year!
All the best,
Ash

Version 2 of Affinity Designer will load Affinity version 2 files as well as load Affinity version one files. 😜
Sorry I couldn't resist 

Fair enough Lee!  It does look like somebody else commented there with the same import issue already.  I didn't even look in that thread, just figured import/export were similar but different underlying functions.  Sorry to double-duty your time but thanks for the quick response!
 
 
 

Oh nice find!  Glad you were able to replicate it based on what I shared.  I hadn't even considered it being linked to changing the size of the text box.  And no worries on the few days in-between.  You all are busy.  I appreciate the quick response and helping make the software better.

No. It will start with the lowest frame in the layer stack (see the Layers panel) and work up.
It's a canvas-painting metaphor as used elsewhere in the Affinity suite. Consider a canvas, and a brush. Paint a stroke on the canvas. Paint another that crosses the first one. Look at a cross-section through the overlapping strokes, and the first one you created is lower (closer to the canvas) than the second one. Do, things like in the layer stack are assumed to be fine earlier.

Sorry.  Please ignore this.  I missed the earlier reply from Walt

There is a font menu in the settings and you can import fonts from all the same cloud drives you can use for opening files too ... not really a ,sync' but a solid font installation feature.

I'm new to Designer and I'm probably not the best GD in this forum by a long shot, but I just wanted to share my first project in A.Designer because i'm really proud of myself! 

Ableton Live, which is a music production software, has built in tutorials in something that is similar to Affinty's palettes. See screenshot.
d.
 

I know that being able to get digital copies of the Photo and Designer Workbooks is all the rage right now.  Mostly as in rage at not being able to do it.  However, I understand Serif's worry about the book being pirated and spread illegally after they put the time and effort in to it.  That being said, they have also put a lot of time and effort into the software as well.  So what if, along with brush packs and filters, we were able to purchase a license for the a digital copy of the workbooks but not in the traditional manner of thinking.  What if it were built into the software so that it wasn't an easily pirateable format?  Have a new window that is called "Tutorials" or "Workbooks" or something like that and that window houses each of the projects and instructions that are included in the workbook.  We could also build community tutorials as well that could be added into the same window.  Maybe have a "fleshing out" period for the community submitted ones, where others in the community or even Serif staff could be Beta testers for the tutorial, and if the merit is seen in the tutorial and it's not just a steaming pile.... then it gets added in as well.  Then not only would those demanding digital versions of the workbook be happy, but then even more information could be had by all and it would make it that much easier for the program to spread to new users.  Not to mention, if the book was built in to the software like that, then it could get incremental updates with the software as new features or functions become available
 
What are your thoughts?

I know that being able to get digital copies of the Photo and Designer Workbooks is all the rage right now.  Mostly as in rage at not being able to do it.  However, I understand Serif's worry about the book being pirated and spread illegally after they put the time and effort in to it.  That being said, they have also put a lot of time and effort into the software as well.  So what if, along with brush packs and filters, we were able to purchase a license for the a digital copy of the workbooks but not in the traditional manner of thinking.  What if it were built into the software so that it wasn't an easily pirateable format?  Have a new window that is called "Tutorials" or "Workbooks" or something like that and that window houses each of the projects and instructions that are included in the workbook.  We could also build community tutorials as well that could be added into the same window.  Maybe have a "fleshing out" period for the community submitted ones, where others in the community or even Serif staff could be Beta testers for the tutorial, and if the merit is seen in the tutorial and it's not just a steaming pile.... then it gets added in as well.  Then not only would those demanding digital versions of the workbook be happy, but then even more information could be had by all and it would make it that much easier for the program to spread to new users.  Not to mention, if the book was built in to the software like that, then it could get incremental updates with the software as new features or functions become available
 
What are your thoughts?

I'm incredibly torn on this subject and I can see it from both points of view.  I can see why they would be worried about losing out on sales due to people sharing the book digitally without buying multiple copies.  Be that piracy or 'helping a friend out' or whatever the case may be.  However, I think they are missing out on potentially more sales due to the fact that it isn't available digitally.  I did buy a copy of the Designer Workbook, and it is very nice and I'm happy to support the company as much as I am able.  However... lugging that around is a bit of a pain in the arse along with my Macbook.  I do think, however, that there is a happy medium for everybody.  They already have their video tutorials as well as the ability to download samples of other peoples public artwork.  I think that could be revamped/updated in such a way as to have the workbook built into an easily update-able tutorial.  If it were built in, even at an extra cost, then it could be updated incrementally along with the software.  Then you don't have it being available to the masses and easily copy-able.  Build it into its own panel, allow that panel to be popped off to the side and go through the workbook alongside your art instead of having to balance a book while hoping it stays open to the proper page.  
 
OR just have a one-time use license in the copies of the hardbound books that enable that feature.  Then we still get the nice keyboard shortcut pages as well as a digital format that's more portable.  So maybe we can come together as a community and make something like that happen.  Build the support for the program up and help it grow while making life easier on us as well.  Just my own thoughts on it.

It's an oppsy, thank you. The documentation lead has made a note for any reprints.

Hey there, not sure if this is the place, but going through the workbook and I noticed this. I did search the forums and didn't see it pointed out anywhere else soooo figured I'd share in case you wanted it fixed in future printings...
 
 
In section five we create the Fisherman. On the introductory page as well as the full spread on 300 his fresh catch is missing its legs. But on page 299 it shows the fisherman's catch as clearly having legs.  and we create them in the lesson. Not sure if an unfinished was deliberately used, or just an oopsy.