I purchased Affinity Photo (ver. 1.6.2.97 for Windows) on the Microsoft Store, and prior to that I downloaded the trial version. Anyway, I noticed that when clicking on the help tab and then clicking on "Help..." nothing happens...no box pops up with help topics and a search function like it shows in the tutorial video. Secondly, there is no EXIF info on any file I open (either raw or jpeg) and it shows "No Camera Data" above the canvas, although some of the earlier files I edited and saved (exported) did have the EXIF information.
I have a theory on what might have happened...after purchasing and downloading / installing Affinity from the Microsoft Store site, I then uninstalled the trial version through the Windows Settings. Now I'm thinking that in doing so it may have deleted some shared files, which may be causing the issues??? Should I download and reinstall from the MS Store again, and if so, should I first uninstall AP from my computer first and do a clean install, or just install again over it? Please let me know if you have any other suggestions.
Thanks!