SteveBCI

Oh great, thanks. So I'm using it the right way! Good to know, and thanks again for the confirmation.

Hello. I'm a long time user of Designer and Photo but only started to use Publisher this week, to make a client brochure, for the web not print. In short, after a time playing with Publisher, i was a bit lost, so I decided the best way to get going was to create the page in Designer, then cut and paste everything into a new page in Publisher. It all worked perfectly. But I can't help but think I'm doing things the hard way. The document created in Designer had text sections, some graphical shapes etc. Photos with masks and drop shadows etc. When trying to do it all in Publisher it was easy to manipulate the text but I couldn't figure out how to make the shapes and process the images etc. So as I say, I just used Designer. Is this how it's meant to be used, or can you create all the graphics/images needed in Publisher? As I say, the end result is perfect and as I'm experienced with Designer it took no time at all, but I want to ensure I'm doing things in the most efficient way.

I've emailed support. Thanks.

Thanks. Tried using the link in the invoice, got so far, then got told "This purchase is not eligible for a refund". What would you suggest next?

Hi, I bought it via the Mac App Store, for a Mac. Only bought yesterday (maybe day before, the first week back after the holidays is a blur!). As it does seem I've bought the wrong thing (Should have got Designer) I think the best way forward initially is to request the refund. What is the process? Thanks.

For years I've used Photoshop to create graphics for websites. Typically the graphics are a photo image background, with layers and text over. Photoshop is getting old and I've no desire to signup to a subscription to get a newer version, so jumped for Infinity Photo. Having now used it for a day or two, I'm wondering if I've gone for the wrong product. It appears to be about editing photos, a la Lightroom/Aperture opposed to image creation. Small things, like seemingly not being able to have more than one image visible on the desktop, no drag and drop facility between documents of layers and an annoying habit of always returning the working image to "Zoom to fit" after each edit (whereby I have to constantly resize to 100%) are becoming insurmountable for me. Have I bought the wrong tool for the job?