[FIXED! (noted fix in post) The older version of Affinity Photo cannot be removed]

9 hours ago, Aad Slingerland said:

Did you use a Windows 10 cleanup tool in the past? Like ccleaner? These tools can be fine but sometimes cleanup way too much causing more trouble then they claim tol solve...

 

  

9 hours ago, Aad Slingerland said:

Did you use a Windows 10 cleanup tool in the past? Like ccleaner? These tools can be fine but sometimes cleanup way too much causing more trouble then they claim tol solve...

 

Thanks for Aad. I do not use that product. But I did use the Windows Uninstall Tool to "try and uninstall" each of the three products. Once that completed. One had bad registry entries, other two uninstalled properly after I ran that tool. Then I just ran the installers for Affinity's products again and I was good to go. 

[FIXED! (noted fix in post) The older version of Affinity Photo cannot be removed]

Tried Update for 1.85 across all three products. I received this error:

The older version of Affinity Photo cannot be removed.  Contact your technical support group.

 

Anyone know how to fix this issue? Or is this something wrong with the 1.85 update? 

I restarted my Windows 10 Pro PC, same error message pops.

 

FIX THAT WORKED FOR ME (in case someone runs into this and needs to attempt this fix that worked for my case).

Search for, install, and run the Microsoft Uninstall Tool. (It found a coupled corrupted Registry entries in my case).