heskphotography

When working with complex colours and complex operations such as 'Rectangle to Point' response of the operation is extremely slow. Which ever operation I am using such as the mentioned operation, as well as saving after the operation, or loading up again from my tiff file after saving after the operation, Affinity is extremely slow. I can wait 10 to 15 minutes for the operation to be carried out, whether it's changing the photo as in the first operation, or saving, or loading up. It's only with complex colours and complex operation with complex colours. Monochrome photo's are ok. they are fairly quick. Also above the menu bar I often get the message 'Affinity Not Responding', then I get a window in the screen centre telling me it's not responding and asking do I want to shut down or wait. It's very exasperating. Any ideas please?

Successful reinstall. Thankyou GabrielM

Alfred. It isn't much use providing a screen shot as I cannot use the Download and Product keys in my account. They are greyed out so I cannot access them. I have already purchased the programme some 18 months ago. So I have the original keys and order number.

GabrielM. I purchased AFFINITY PHOTO from SERIF about 18 months ago. I have the original product keys and order number. But when I go into my account the downloads and product keys section are greyed out. All I want to do is a reinstall so that I know its an original programme without any additions from me to see if the problem that I had before I uninstalled it was still prevalent.

In order to try and get a clean version free of the particular problems I'm having such as the DPI problem mentioned in another post, I deleted Affinity thinking that I can try a re install. However, the downloads and product keys section on my account are greyed out. Can anyone assist please.