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Ex_Medic

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  1. I have the same OS, still have exactly the same problem and also tried all the workarounds, still no links to bonus software, no scrolling welcome screen, the screen shot is what I get every time, also no bonus features in my Affinity Store account. This is obviously a problem for many customers Affinity please could you resolve it rather than repeating the same advice that isn't working.
  2. I'm sorry Patrick but I had already explained that I've done all that in my previous post, I was just attempting to follow MEB's suggestions as I had quoted, like all the others here the welcome screen isn't appearing to be able to make that claim. I will wait until it is obviously resolved and try again.
  3. I have also followed these instructions to login to my Affinity Store account and go to downloads and product keys, the links are not there, only the one to Affinity Photo, will check tomorrow.
  4. Hi MEB Thanks for the reply, I had already tried all the instructions and suggestions posted here from the start of the thread before I posted. I'm running Windows and tried changing the language several times and now know from Patrick's post that changing the language only works on mac. Checked firewall and antivirus, there are no issues there and they are not blocking the affinity content. The content link isn't there, will try again tomorrow to see if it has been resolved.
  5. Like everyone else, all instructions on this thread followed, connected to internet, etc, but there is no access to the free content through the app, Welcome screen, or on my Affinity Account. Look forward to it being resolved soon.
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