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GailToo

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  1. This has been resolved. The problem was the opacity was set too low. The inpainting brush tool isn't working correctly for me either. It removes only a very light amount of the black text I'm trying to remove. I've used the inpainting brush tool many times in the past to remove black text, but since the latest update I'm unable to. I use it often and hope this can be fixed soon.
  2. MEP - I just want to let you know that the instructions you sent me in a private email worked like a charm. I can't thank you enough for your help! Gail
  3. Aha - thanks for explaining that. Seems Shutterstock should let us know this before we buy. Illustrator is too expensive for the occasional user like me. Shutterstock suggested Gravit and some other programs, but even Gravit doesn't seem to make it at all easy to remove the checkerboard. Thanks for your detailed private message. I really appreciate the time you took with me on this. Best, Gail
  4. Whew - that's a lot for a newbie like me, but I'll make a good try of it. I'm surprised a company as good as Shutterstock (at least I think they're good) would sell an image like this. You don't suppose there's something wrong with my laptop that would change the checkerboard pattern to objects when I download the image, do you?
  5. To my friends from this thread. I'm still having trouble removing checkerboard patterns to make backgrounds transparent. Per one of my latest posts at this thread, I tried Gravit as a way to remove it. I still had trouble even with Gravit so I've been working with Gravit support. The support person said there's something unusual about the graphic I'm working on. I bought it from Shutterstock and it's an eps file. He said "I've never seen a file like yours. Usually, the rose would be alone. Or, at least separated in a different layer/group." I replied that I wondered if it's my operating system since I've been talking to people at this forum and they seem to think it should be easy to make the background transparent using Affinity. He said again that he thinks there's a problem with the image. I wonder if someone here could check it out by trying to remove the checkerboard on your Affinity photo program?? Please use the attached. Thank you! Gail [EDIT] File removed for copyright reasons [EDIT]
  6. Hi All, I said I'd let you know what Shutterstock support said in reply to my request for help. Here it is. To all who helped, thank you very much! I'm impressed with how much you all care about helping others! Thanks for reaching out.I apologize for the inconvenience caused to you, I would like to inform you that a vector file can be edited with the help you Adobe Illustrator, Corel Draw or any other Software that supports an EPS file for editing.You can download Inkscape, Gravit or BoxySVG which is free to download and easily available on google and compatible to edit the EPS file.Please reach out to us for further assistance.
  7. I misspoke. I did test using the eps file downloaded at Shutterstock. Something must be wrong somewhere. I'll get to the bottom of this and let everyone know what I find out. Thank you again for your kind help!
  8. My sincerest apologies. I just tried it again and it downloaded as shutterstock_1278768349.eps I was looking at an 'old' file I exported from Affinity while trying different things.
  9. Thank you, Wosven. I suspect I'll need to contact Shutterstock support to get this worked out. Thank you for your help!
  10. Yes, that's exactly the page I get when I download. I suspect I'll need to contact Shutterstock support to straighten this out. Thank you for your kind help!
  11. Thanks dutchshader. I'll give it another try. If that doesn't work, I'll get in touch with Shutterstock support about it. I appreciate your and everyone else's help!
  12. R C-R and walt.farrell - I just looked through Shutterstock help. It appears I need Adobe Illustrator in order to edit their vector files. Illustrator is $29/month and not within my budget for the simple kind of work I do with images. Do you know of any other solution? Thank you
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