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michabbb

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  1. after 1 hour... i killed the task, i made "Create Dump file". @Mark Ingram if you think that kind of dump might help in any way, let me know.
  2. this is what i am seeing now since 30 minutes... i have my doubts that a crash dump gets written here... "\AppData\Roaming\Affinity\Photo\1.0\CrashReports\reports" shows nothing.... thats why i will kill that process and i guess that´s why i won´t get any crash report. but i don´t know if it makes sense waiting hours to finish that process here..... interesteing: photo is reacting... but i cannot close it, because it says a file is still open.. or going to open... but photo crashed in that moment, where i opened a file... so i am stuck here so i guess i am forced to kill the process in the taskmgr....
  3. pardon, my fault... i have 2 files there but both are from 2020 ;-(( saw this too late, sorry. so actually, i cannot provide something fresh. but as i already explained, the whole process freezes and maybe i killed the process in my taskmanager too soon, so that no dump could be created. will test that and let you know....
  4. correct, i was looking into the wrong place thanks ! okay... here is my exception report: https://gist.github.com/michabbb/30306e1b8e98f6fb1a3d8cee7024aa89
  5. i see the "crashpad_handler.exe" in my processlist when the app crashes... but again: i guess there is no report because i had to kill the process from the taskmanager because nothing is happening... maybe i'm too impatient and i should wait longer, can try....but looked to me, the whole process (even creating the crash report) is frozen....
  6. nope, installed via regular setup exe..... the only thing inside "Affinity" folder that has something in common with "crash" is "crashpad_handler.exe" - no folder, sorry.
  7. would love to, but i don´t have the sub-folder "1.0" nor "CrashReports". but the reason could be, that photo is freezing when i check the task-manager and i waited more than 3 minutes then i killed the process because it feels like , nothing will happen. shall i wait much longer ?
  8. thanks for your detailed updates! if it helps, sure, i will provide everything that helps. the crash is related to nothing specific, the app crahes when: - opening a *.afphoto file - pasting an image from clipboard - opening a 2nd file - in the middle of using the copy&paste tool - while writing nothing specific... but opening an existing afphoto file leads to a crash immediately. my cards: GPU 0 Intel(R) UHD Graphics 630 Treiberversion: 27.20.100.8682 Treiberdatum: 05.09.2020 DirectX-Version: 12 (FL 12.1) Physischer Standort: PCI-Bus 0, Gerät 2, Funktion 0 Auslastung 0% Dedizierter GPU-Speicher Gemeinsamer GPU-Speicher 0,0/31,9 GB GPU-Speicher 0,0/31,9 GB GPU 1 NVIDIA GeForce RTX 2070 with Max-Q Design Treiberversion: 27.21.14.6172 Treiberdatum: 23.02.2021 DirectX-Version: 12 (FL 12.1) Physischer Standort: PCI-Bus 1, Gerät 0, Funktion 0 Auslastung 0% Dedizierter GPU-Speicher 1,5/8,0 GB Gemeinsamer GPU-Speicher 0,1/31,9 GB GPU-Speicher 1,6/39,9 GB
  9. pardon, solving a problem by "just don´t use it" is not a solution. should I now do without this feature forever? serif should be aware of this and debug that with most common graphics cards (and drivers). not supporting modern AMD cards is something i do understand, this takes time. but i believe most people are using nvidia, that´s nothing that can be ignored. if there are problems with drivers, serif should talk to nvidia. whatever, at the end, the customer is helpless and waiting. and i would like to hear a statement if serif is aware of that and if they are in the middle of trying to fix that or if that is something they ignore, because they have the same attitude like you telling me: "there´s nothing we can do, buy yourself something different or wait till next year when - with luck - a new driver comes out where this problems disappears by magic"....
  10. hi there, it took a long time searching in the forum till i found the reason why 1.9.x is crashing all the time. so i am asking the support here: is there any known date or version where the OpenCL thing will be fixed ??? thanks!
  11. @rcr I already explained, very detailed, why this became a real world problem for me, the reason this thread got started in the first place. ----> https://forum.affinity.serif.com/index.php?/topic/43251-ap-howto-identify-the-bit-depth-of-a-image/?p=216130
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