I already asked this question in my other ipad questions thread but haven't got an answer. Is this forum not the appropriate place to get tech support on this product? Seems most other questions are getting answered, but the only reply I've gotten to any of my questions was to watch the tutorial videos. Well, I've now watched all of them and have not got my Affinity Photo iPad questions answered.
Look, although I'm fairly disappointed at how much this new app is freezing up and crashing... I'm also very excited about it. It appears to be able to do everything I'd hoped it could do. And, I know I'll have to cut it some slack since it's just now been released. I do think it should've been a lot more stable before it went live and Serif was charging for it. It's not a "budget" app and I expected it'd be fairly solid out of the gate. Maybe it was rushed to market to make that Apple Event. Somewhat understandable I suppose, but that doesn't take away from the aggravation of actually trying to use it.
That being said, my main concern is about the fact the app doesn't appear to be freeing storage back up after it's been claimed. As mentioned before, it's footprint crept up to 6GB with only 3 low-medium resolution images I was editing. And after I deleted those edit files altogether, Affinity Photo iPad didn't give me the storage space back. I had to delete Affinity Photo iPad, and reinstall to get the footprint back down to 1.29GB.
Is this a known problem?
Once I start actually trying to use this for real edits, I could easily have a couple dozen project files. At this rate it'd eat of every bit of the 12GB of free space I have currently. I plan on going up to at least the 256GB iPad pro, or possibly the 512Gb, but these work files shouldn't be taking up hundreds of megs of space just for simple edits on 4-11mb source files.
I thought maybe this app wasn't really even compatible with an Air 2 as is claimed in the description, but I've read some with iPad Pros reporting issues as well.
Are these problems that will likely go away with iOS11? Or, and upgrade to the latest iPad Pros? I plan on upgrading, but I was hoping to wait until iOS11 is released. I've read that much of the new power of the iPad Pros won't really be fully realized until iOS11 drops anyway.
So, if this is a known problem... will I be able to use Affinity Photo iPad on an iPad Air 2 in the foreseeable future, on full resolution RAW files, without the app freezing up, crashing, and filling up all of my available storage space?
If this is not a known problem, can the Serif support team make any suggestions or advise as to how I might be able to actually use this current build reliably on an Air 2? And, if this is not the appropriate place to ask for product tech support, please tell me where these questions should be directed.
