geodan06

Okay, I think I have narrowed down the issue. It does not have anything to do with the Excel images that I am copying. What is triggering the shortcut keys to stop working in AD is when I toggle to another app using the "Alt-Tab" Windows shortcut. If I navigate from app to app using either the mouse and the program icons or even the "Windows-Tab" shortcut, everything seems to work fine. It's only once I use the "Alt-Tab" to navigate away then back, does the issue pop up again. Seems to be a AD bug to me, but maybe with Win 10, the preferred program/app navigation is "Windows-Tab"?? Have not run into this with any other Windows program I use. Any thoughts about this would be appreciated.

I am trying to copy/paste charts from Excel into a Affinitiy Designer doc so that I can publish a single page with multiple charts on a single page. But when I try and paste 3D charts over from Excel into AD, the edges and background lines are not clear and crisp as they are in Excel. When I paste non-3D charts they come out perfectly. I looked to see if there are different options for pasting in AD and I see the Paste Special option that allows a few different options but none of them seem to make it any better. I have attached an example of a couple charts - a 3D chart and a non-3D chart - in AD to show the difference. Any help would be appreciated! Thanks! Test-charts.afdesign

Hi jhoy - yes, it is all of the standard Windows shortcut keys and I am using a Lenovo Ideapad 15ISK laptop. Unfortunately, I can't share the Excel sheet I am using because it is for a client and includes proprietary information. I will try and play around some more and see if it happens with other Excel sheets or even copy/paste from other apps. Stay tuned as I gather this info. BTW, it may be a couple of days as I am getting slammed with work right now. Thanks for your help!

Thanks Alfred! The tip worked to get the dialog box to appear at startup. Selecting "Select All" then "Clear" corrects the issue, but once I copy a chart from Excel into Affinity Designer the shortcut keys seem to lock up again. I tried just editing using the document within AD, and all the shortcut keys work fine, but once I copy and paste from Excel into AD, the keys get locked again. I then have to go through the "Select All" and "Clear" option. Strangest thing. I haven't yet tried to copy/paste from a different app. Any other thoughts on how to resolve this issue?

Thanks jhoy! Unfortunately, I just uninstalled/re-installed prior to seeing your response and unfortunately, that did not correct the issue. I also then tried your suggestion, but I don't see a clear button when I start Affinity Designer holding down the CTRL key. I tried it both when starting from my desktop and starting from the Programs menu. Any other suggestions?

Hi There - I just started using Affinity Designer and I have run into a strange situation that I just cannot figure out. None of my standard keyboard shortcuts work in Affinity. I have noticed it for all the standard Windows shortcuts - Cntl + C (copy), Cntl + V (paste), etc. The most annoying is not able to Undo using a shortcut. I have searched the forum and Googled the issue, but can't seem to find a solution. I looked at Preferences > Keyboard Shortcuts and I see all of the correct shortcuts in there, but none of them work - very strange. I am ready to uninstall and re-install but hoping someone can provide a less intrusive solution. I am using a Lenovo Ideapad laptop running Windows 10 Home 64-bit. Thanks! George