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Everything posted by Komatös
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Switching from MACOS to Windows
Komatös replied to Eric Stach's topic in Customer Service, Accounts and Purchasing
@Eric Stach You can ask affinity@serif.com for a discount. -
Hello @Waldo4280 and welcome to the forums. The scenario you describe works with Affinity Photo Create a new file for example 1024 x 720 @72 dpi. Go to Document --> Resize Document Set DPI to 300 Click in the field with the value for the document width and replace the unit (e.g. px) with -24%. This will give you exactly the result you want.
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Haven't received verification email
Komatös replied to harrellav's topic in Customer Service, Accounts and Purchasing
Hello @etishere, welcome to the forums. Please contact the support: affinity@serif.com It may take a few days to receive a reply at the moment. -
The preferences are exemplary. Sometimes it is tollerances in the electronic components that give you a headache in finding faults. I am sure the developers have the problem in mind.
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Hello @Bogdan Kędzior and welcome to the forums. First your english is perfect. But you can also write in your native language. We will then translate. Can you set another web browser as the default browser and try it? If it doesn't work with that either, you can get the new version with the following link: https://store.serif.com/update/windows/photo/1/
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@Muldune Maybe you can deactivate RST in UEFI/BIOS.
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Print settings
Komatös replied to Clb72's topic in Pre-V2 Archive of Affinity on Desktop Questions (macOS and Windows)
@Dan C I meant the printer colour profile. And @Clb72 doesn't know which colour format to choose for the files. The printer has two colour profiles, one for textiles and one for rigid materials. I would choose RGB/8 or even RGB/16 for the creation of the files. -
Affinity Photo 1.10.1.1142 crashes
Komatös replied to phoenixart's topic in V1 Bugs found on Windows
@phoenixart Normally I always recommend updating drivers, but here I would suggest you to downgrade. To do this, however, you should/must completely uninstall the graphics card drivers. It is best to use DDU for this. Here you can direct download https://www.wagnardsoft.com/DDU/download/DDU v18.0.4.3.exe -
Print settings
Komatös replied to Clb72's topic in Pre-V2 Archive of Affinity on Desktop Questions (macOS and Windows)
What does the colour management in your operating system show as the colour profile? -
Text is very slow?
Komatös replied to M G's topic in Pre-V2 Archive of Affinity on Desktop Questions (macOS and Windows)
You should know that the Affinity programmes always try to render the UI and all other things with the best possible quality. Most other programmes on the market don't do that! And the effort to always get everything on the screen with the best possible display quality costs computing time.- 26 replies
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@Patrick by the Sea Here is a very good explanation of how the colour change brush works.
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- affinity photo
- masking
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Hello and welcome to the forums, @Patrick by the Sea You can use the Colour Replacement Brush Tool. Press B or click at the little triangle near the paint brush icon. You must first mask the areas that are to be recoloured. You must also take into account that reflections and mirroring remain in the selection areas.
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- affinity photo
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Hello @chadaski and @Kswol Can you both provide us with a crash report. If there is more as one .dmp file, please attach the one with the latest time stamp.
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- affinity photo
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OK, ich hatte vergessen, Windows 7 hat kein Windows Ink. Benutzt Du das Tablett über USB oder Kabellos? Bei USB könnte man evtl. noch was über die Pollingrate einstellen, aber da bin ich leider raus.
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Guck mal bei den Einstellungen --> Performance welche Grafikkarte als Renderer ausgewählt ist und tausche sie mal probeweise.
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Navigiere über Bearbeiten --> Einstellungen --> Tools und ändere die Eingabemethode für Grafiktablett. Bei mir hat sich Windows Ink bewährt. Nutzt Du immer noch Windows 7? Wenn ja, schau mal, ob es neuere Treiber für USB gibt.
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Affinity Publisher Customer Beta - 1.10.2.1156
Komatös replied to AdamW's topic in [ARCHIVE] Publisher beta on macOS threads
You have to download the Retail version 1.10.1 from the Apple Mac store. -
Haven't received verification email
Komatös replied to harrellav's topic in Customer Service, Accounts and Purchasing
You wrote affinityorder@serif.com and I wrote affinity@serif.com It can take some days till the support contact you. -
Haven't received verification email
Komatös replied to harrellav's topic in Customer Service, Accounts and Purchasing
OK, that have to cleared out from a Serif Support member. Please send an email to affinity@serif.com to solve this problem.
