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Komatös

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Everything posted by Komatös

  1. I am able to open the document under Windows 10. With the informaltion from @SPaceBar I tried to remove the colour tag (right click on the layer and select the colour tag deselect symbol). Designer crashes here. And curiously, no crash report is generated.
  2. Hello @dialynn and welcome to the forums. If you have purshased the software at the Microsoft store you don't need a key. You need only to download and install the software from the Microsoft store. If you have registered the publisher with Serif and no longer know the account details, contact affinity@serif.com.
  3. One hint more. Please make shure that your Windows has all updates. You should also be sure that the GPU drivers are uptodate like GarryP mentioned.
  4. Hello @Stanj and welcome to the forums Please read here:
  5. Perhaps other Windows system components are faulty. To check this, the Windows tool sfc should be run. Press Windows key + X, select CMD (Administrator) and enter sfc /scannow in the command line window and finish with the Enter key.
  6. Nee, der Fehler liegt bei mir. Man kann keine gegenüberl. Seiten mit unterschiedl. Breiten definieren. Das einzige was bleibt wäre wohl eine eigene Doppelseiten zu definieren z. B. 407 x 297 und diese dann entsprechend gestallten. Ich war da wohl auf 'nem falschen Dampfer.
  7. You should define two masterpages one with 205 mm and one with 202 mm width. If you set facing pages, you can assign the master pages for the left and right sides.
  8. If you have created a layer that can nestet text and inserted the date field, make a right click and chose 'Edit field...'
  9. @Wosven It was more a retorical question. 😜 Wish a nice weekend for all.
  10. Hello @florinf and welcome to the forums. The language files take up the least space. There are approx. 19 MB in the programme directory. They don't make much difference. But you can delete not needed language folders for your own risk.
  11. It is not a bug, at most a missing feature. I wonder if you can edit Photoshop files natively in InDesign?
  12. Hello @Hughes and welcome to the forums. Which programme do you work with? Can you take a screenshot of the layer list? Would you provide us with the file so that we can find a solution faster?
  13. Welcome @Atton to the forums. This is a well known problem. And it's pushed to the devs.
  14. Hello @Ted88 If you have a question about the account, this section of the forum is for you. If you have a problem with one of the applications, or a question of understanding, you will be helped by the users or by a Serif support staff member. Choose an appropriate sub-forum of Affinity Support & Questions. Keep in mind, however, that the stupid Corona virus has turned many processes upside down and that the support staff could only act inadequately in some cases. Serif's support is much better than that of some of its competitors.
  15. If the system crashes completely, you have a driver problem! Usually it is the graphics card driver. Please update the GPU driver. Uninstall the old one first with DDU (Display Driver Uninstaller). If it still does not work, faulty Windows components could be the cause. To check this, press the Windows key + X, select CMD (Administrator), type sfc /scannow and press return.
  16. Hello and welcome to the forums, @bonartm As far as the "Patterns" tab is concerned, there is already a potent possibility. You can save pattern layers in an asset.
  17. Can confirm with your picture. Tint was by 64%
  18. Serif is not responsible for Apple's customer support. Only Apple can answer questions or solve problems with the Apple store and purchases. And I'm sorry, but you will get the same answer from Serif support staff.
  19. Hello and welcome to the forums, @Mkeytail You can try to install the latest GPU driver with Windows 11 support from Intel or you go to Preferences --> Performance in Affinity Photo and untick hardware acceleration.
  20. I'm not a Serif coworker nor Serif support staff member. If you have trouble with Apple Store purchases you must contact Apple. They are the one that offers the family sharing, not Serif.
  21. Then you now have all the information you need so that your daughter can download the programme for iPad from the Apple Store. Serif has no influence on the FamilyPack from Apple.
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