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Everything posted by Komatös
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Why do you want to take the diversions via the colour picker? You can determine the colours directly via the colour palette; if the swatches panel is not displayed for you, you can show it via View --> Studio --> Swatches. Then you can select the imported colour palette and apply the colour swatches to the rectangle layer. snap_Sonntag, 10. Oktober 2021_10h25m46s_003_.wmv
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Product Key Query
Komatös replied to David Hollingsworth's topic in Customer Service, Accounts and Purchasing
Hello @David Hollingsworth If you go to the Serif store page and log in, you will find all devices with the device name under My Account --> Registered Apps. -
Putting Affinity Photo on 2 computers?
Komatös replied to nubb1970's topic in Customer Service, Accounts and Purchasing
Hello @nubb1970 and welcome to the forums. Have a look here: There you can find the key and a download link if you have had purchased at the Serif store. https://affinity.store/account/downloads/ -
There is a good explanation here: https://en.wikipedia.org/wiki/JPEG_File_Interchange_Format
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Hello @cbens and welcome to the forums. What is the partitioning format of the export destination? With FAT32 there is a limit of 4 GB. NTFS and MS exFAT do not have this limit.
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Designer 1.10.0 Desktop crashes with older files
Komatös replied to Anwar_'s topic in V1 Bugs found on Windows
@Filmator You should also check if a Windows system component is corrupt. To do so press Windows key + X, choose CMD (Administrator). Type sfc /scannow in the new Window and press Enter. -
Canvas size based on clipboard
Komatös replied to Jackhunt's topic in Feedback for Affinity Photo V1 on Desktop
Hello @Jackhunt and welcome to the forums. You can choose "New from clipboard..." from the file menu. So the canvas has the size of the clipboard. -
Designer 1.10.0 Desktop crashes with older files
Komatös replied to Anwar_'s topic in V1 Bugs found on Windows
Hello @Filmator welcome to the forums. Please make a fresh install from the gpu drivers. Use DDU (https://www.wagnardsoft.com/DDU/download/DDU v18.0.4.4.exe) to uninstall to ensure that all old driver files are deleted. -
Hello @Tommyd27 and welcome to the forums. Please update your graphics card driver. Use the DDU (Display Driver Uninstaller) to complettly uninstall, then install the latest from NVIDIA webside. Then you should also run Windows system file check. To do so press Windows key + X, choose CMD (Administrator) from the list. Type sfc /scannow in the new window and press Enter.
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Application Hang
Komatös replied to Mirta99's topic in Pre-V2 Archive of Affinity on Desktop Questions (macOS and Windows)
Be sure, your Windows and the graphics card driver are up-to-date. Maybe a Windows system component is defect. To check this press Windows key + R, choose CMD (Administrator) from the list. In the new window type sfc /scannow and press Enter. -
Key from my Affinity Photo
Komatös replied to Евгений Александрович's topic in Customer Service, Accounts and Purchasing
Hello and welcome to the forums. If you bought the programmes from the Apple Store, you don't need a key. You just need to download the programmes from the Apple Store. -
Hello @jennc8652 and welcome to the forums. Try the following steps: 1. Press the key combination Windows + R and enter C:\Users\X\AppData\Local in the new window. For the X, enter your user name. Then press Enter. 2. Now search for the folder Packages and right-click on it. Select the entry Properties from the list. 3. In the Security tab, click on the Advanced button. 4. Now select the user account that does not have full access to the folder and click on the Edit button. 5. Now tick Full access and click on OK.
