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user099

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Posts posted by user099

  1. The problem is that the canvas doesn't rotate:

    1. Create a canvas 200 x 1100.

    2. Create a text box to fill the spine.

    3. Rotate the text box:  (you cannot type left to right).

    See attached.

    When you try to type in inside the text box when properly positioned on the canvas (see attached) the text does not run from left to right. 

    You cannot rotate the canvas.

    Let's say you start with A4 and rotate a text box--this works, but then the canvas is still A4 sized. You can't shrink the canvas to the text box. 

     

    Screen Shot 2021-12-13 at 10.20.22 PM.png

    Screen Shot 2021-12-13 at 10.20.48 PM.png

  2. I am trying to create a book spine (let's say, 200 px x 1100 px and am having no luck.

    If I create the canvas at this size, the text runs from left to right as if it were a standard portrait page. instead the text should run from top to bottom as shown. I used Acorn to produce this; not entirely satisfactory. This could be done in Affinity Photo as well, I could use either program. 

    Note that this is just the spine and not the entire cover. 

     

     

    spine_acorn2.jpg

  3. 3 hours ago, Jens Krebs said:

    @user099 Is there a specific reason why you are so determined to be negative?

    You got several answers to your question, some more friendly than others, but it seems you don't WANT to understand that there ARE different ways to buy and update your software and continue moaning and complaining about something that simply is not the way you portray / understand it.

    I am not asking about an initial purchase. I am questioning why a company that uses the Apple Store as one of its payment processors has no upgrade path for those who hold a valid license when that option is foreclosed. 

  4. 3 hours ago, Dan C said:

    I disagree, these terms are clearly laid out by Apple whenever creating a Mac App Store account, or downloading an application. We can't put this in the product description as we aren't allowed to refer to an external website where you can purchase the app - as Apple want the user to use their store.

    It has always been the case that apps purchased through the Mac App Store have to be updated through the Mac App Store - this isn't something we control or have any say in and certainly doesn't only affect Affinity apps.

    My apologies but this is not how this works, there is much more that goes into preparing an app for the Mac App Store, compared to an app sold/installed externally.

    I'm sorry to hear you're unhappy with the update process for your purchase. I'm not sure why you feel this way as we offer 2 different options, one with the Mac App Store and one without.

    1. I don't recall seeing anywhere in Apple's T & C's that a software vendor is prohibited from updating any program purchased in the Apple Store. That's not to say it's hiding somewhere. 

    2. Always? Maybe. Who knows? I'm not writing a history of Apple's T & C's. 

    3. Inconvenient? No question. Impossible? Hardly. I left out two steps: you have to compile and then ship. 

    4. You offer two options INITIALLY. After that, the customer is SOL. Buy a new license or pound sand. 

  5. 18 minutes ago, Dan C said:

    @user099 Before purchasing the software, you have the option to either purchase from the Mac App Store (which links the purchase to your Apple ID and updates are always provided through the Mac App Store) or the Affinity Store (which links your purchase to a product key and updates are provided through the app/Affinity website).

    Unfortunately after purchasing from one or the other, the purchase is locked to that method and cannot be changed, my apologies.

    So it's an after the fact consequence that is unadvertised and withheld from the consumer. As to whether it cannot be changed, the product is software right? Then it's a question of commenting out a few lines and uncommenting out others. That doesn't sound like an impossibility to me. Of course, if you put Apple over your customers, that's up to you. It might work out for you. The fact that you've already uncommented those lines for sales from your own store suggests that you're hedging your bets. 

  6. 14 minutes ago, Jens Krebs said:

    Firstly, AppStores are not 'evil' and I haven't seen any person being 'hurt' by an electronic store, and secondly there IS another option. Please read my post.

    My credit card was "banned" from the Apple Store because a developer in Leipzig, without telling me, hit the card over and over trying to renew a subscription. I had changed my billing address. Apple does not permit explanations, appeals or try to resolve these matters. So I'm hurt, in that I cannot continue to use the program. As to your "there IS another option" I suppose I can buy a second license from Serif, but since Apple is--should be--only a payment processor and my relationship is with Serif, the method and manner of payment should not matter. I am Serif's customer, not Apple's. If you further don't believe that App Stores are blameless, just wait till the antitrust litigation starts. 

  7. I trying to create a layer of text on top of a colored layer. 

    Here's what I did:

    Create document. 

    Create layer.

    Enter text on layer.

    Create new layer. There are now two layers: a) a text frame layer and b) a pixel layer.

    Select new layer (pixel layer)

    Select color. 

    Solid color blocks out text. 

    Uncheck pixel layer--text is still in text frame layer. 

    Begin to abandon hope. 

    Try: fill layer, flatten image, mask layer--nothing works. 

    This can't possibly be that complicated--and in the past I've performed the task successfully by accident only. 

    So what is the secret?

     

     

     

    Screen Shot 2018-05-25 at 08.42.55.png

    Screen Shot 2018-05-25 at 08.43.23.png

  8. I'm trying to add an image to an existing image. Whenever I import the image, it completely fills the existing image and can't be resized. So I created an additional image (afphoto file) because files in the afphoto format can be resized. However, when I complete the following steps nothing is shown on the screen. 

     

    If I use the square tool and try to paste the new image inside a created field, nothing happens except the square field remains. 

    Screen Shot 2018-03-26 at 7.40.19 AM.png

  9. I'm trying to create an image which contains text on a background. Nothing fancy. 

    Unfortunately, the fonts are all showing up as outlines, with the desired color only forming the outline. 

    I have no idea what's causing this and the unwanted effect is uniform across all fonts. In other words, changing the font won't fix this. 

    How can I restore a "normal" text font?

    Screen Shot 2017-09-25 at 7.21.33 AM.png

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