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Thanks for the support and tips! (The full blog post can be seen on Facebook at The Fear Babe.)
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I've been an avid Serif fan for … well since Serif opened its doors but strangely (as I was in the business during the 1980-90s) I've never actually spoken to anyone from there. They have always amazed me with the quality to the point where I was looking for the catch but it never came. I can't say the same for … well, mention no names so I don't get into bother. But there's another large British software company that could learn a lot from Serif.