Jump to content
You must now use your email address to sign in [click for more info] ×

Jon P

Staff
  • Posts

    3,297
  • Joined

  • Last visited

Posts posted by Jon P

  1. Hi @GrahamMYC,

    So as suspected I think what you did in Photo has been the cause here.

    Basically, one of the images has gotten confused about it's size, the size it reports in resource manager is correct but the "backing data" is reporting a different size which is causing the crash to happen.

    There will be a recipe here to get an image in this state and it would be great to nail it down, I'll be poking it a bit myself.

    Can you give me a bit more information possible on the following quote?

    Quote

    I switched one image into photo to add the captions and arrows. The procedure for doing this is not completely clear, and I wonder if this is where the fault lay?

    Can you me a bit more specific with any of the exact steps you took here? Did you alter the image size in any way?

    Either way, if you open this file and go to Document > Resource Manager, make the embedded images linked and then embed them again it will fix the issue in the file and should no longer crash when viewing the page.

    Thanks

  2. Hi Graham,

    Interesting, I can't reproduce that crash with your file here.

    Can you do a couple of things for me, navigate to %AppData%\Roaming\Affinity\Publisher\1.0 (Beta)\CrashReports\reports and attach the most recent .dmp files in this folder.

    Can you also, with the document open, go do Document > Resource Manager, embed the resources and then re attach the file? I wonder if the crash is related to the linked images on page 3 that I don't have access to.

    Thanks

  3. Hi thomaso,

    I noticed the preview issue and logged it late last week, it does indeed seem to happen a bit more with copy and pasting. So the developers are looking into this area.

    The blurry image I've seen once or twice, and it's never the same when I reload the file. A blurry image like that is worrying as it can mean the app is struggling to load in the linked resource, but I don't think it's lost it. Do you get the same blurry images when you reload the file or is it different?

  4. Hi Chrisw5,

    If we the font in the PDF incorrectly has a comma in the name I think by ignoring this we do what I would expect when importing the PDF. If the font used to create the PDF is slightly different than the one we end up substituting with then I could see maybe some spacing issues occurring.

    If you can attach the problematic PDF I can take a bit of a further look. You can upload it here if you want to keep it private

    When you get the PDF export with more red on the images, what are the export settings you are using? I can see it is exported with 1.7 compatibility, did you change anything else? I can't reproduce getting a red export like you've attached so far

    Thanks

×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.