Jon P

Can you attach the document used in the video too? Thanks!

Can you try turning auto save off in preferences and letting me know if a new file still has issues when you create a new document? Can you go to %temp% in Windows and post the path that it resolves to here? Thanks

Can you zip and attach the contents of this folder "%AppData%\Roaming\Affinity\Publisher\1.0 (Beta)"

I've not had any luck reproducing this crash yet, is there anything you are doing besides just clicking inside any of them frames and select all that might help me reproduce it? Any chance of a short video of it happening? Might shed some light on if i'm missing anything

Are you able to save to a new location on your machine? It's quite odd a new document also fails

You can upload it on a private link here. Can you clarify if this happens on a blank new document in Publisher?

Hi @puneet parve, Are you able to save to another drive or another location on your machine? Do you have a version of the document to attach to see if I have any issues with it (granted, I know it can't be saved right now) Thanks

Not having any issues with that here still unfortunately, any chance you can create a video demonstrating the issue?

This isn't a known bug, but there might be something inside the file we aren't dealing with it well that's tripping the app up. Can you attach it here?

Yeah if you want to upload it here i'll try and reproduce it

I'm still struggling to see what you mean, are you referring to the selection appearing on one screenshot and not the other? I've just done a quick double check and the size of text boxes isn't changing between Mac and Windows from what I can see. Can you attach the file? Or upload it here?

Does this happen with a new document, or only with a specific document? If so can you possibly attach it?

Can you attach the document that is crashing when you perform select all?

Hi jrkay, These seem to work for me, they will be disabled if you don't have any fx/style on your clipboard. If you apply some fx to a shape and copy it they should become enabled. Thanks for pointing out the shortcut however, it seems ALT+Z is taking priority which is for the zoom menu, I've logged this

If you upload it here then it will only be viewable internally. Thanks

I think I've looked at them before to be honest, the failure is here from one the ones I've dug up: +Error: The installer has insufficient privileges to access this directory: C:\Program Files\Affinity\Publisher Public Beta. The installation cannot continue. Log on as administrator or contact your system administrator. I'm not sure why something would have a lock on this, but it's probably why the restart fixes it as it clears it. I'll see if I can get any extra info on why this might be happening.

Hi Joachim, When creating the style in Layer Effects do you have "Scale with Object" ticked?

Any chance you can attach the docx file? The file we are using to test here seems to import them correctly

Hi Tupaia, Thanks, I've logged how paste inside doesn't seem to give the picture frame handles on the image. I'm having a go at reproducing this crash but not had any luck so far, but have spotted another issue when looking into this. I'm struggling to reproduce what you describe here, not sure if i'm misunderstanding Thanks for the report

Ah ok, that's not something I've seen internally. I'm not sure if we have asked for these before but I can't find them, but can you attach the contents of your install logs found in %temp%\AffinitySetup ?

Certain document types at the moment (pdf, affinity files) will lead to large file sizes even when linked, this is something we are aware of and are looking to improve.

Thanks, I've passed this on to our documentation team

Hi John, I've passed this on to our documentation team, thanks

I'm also unable to see this on 10.11 at the moment

So the top frame you only just inserted? It does seem to have been converted to regular text instead of still being linked to a ToC, if I insert a new one below it works fine for me. What steps are you taking after you insert the ToC? It might be worth doing the same again and saving with history and re attaching the file. Thanks