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Jon P

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Posts posted by Jon P

  1. Hi @Darner,

    It's expected that once a document is opened and saved in V2 it's no longer compatible with V1.

    As part of 2.0.3, there should now be a warning when you open a V1 file in V2 that advises using Save As to create a new file to work with in V2, so if you end up needing to go back you have a V1 backup

  2. Hi @guy brunel,

    Are you able to upload the problematic document here that you copy a page from? If you are pasting it into a specific document it could help to provide us with that file too so we can try reproduce the crash when copying/pasting between documents, as it will likely be specific to the documents you are using.

    (Google Translate: Êtes-vous en mesure de télécharger ici le document problématique à partir duquel vous copiez une page ? Si vous le collez dans un document spécifique, il peut être utile de nous fournir également ce fichier afin que nous puissions essayer de reproduire le plantage lors du copier/coller entre les documents, car il sera probablement spécifique aux documents que vous utilisez.)

  3. @SubTric (or anyone else suffering from this issue).

    We are still looking into and trying to reproduce this issue, we have seen it once internally but it is since non reproducible on that machine, do you mind answering the following if you can still reproduce the issue:

    • The temporary fix with font size - do you also get the same effect if you change to light ui and back to dark?
    • Do rulers on text frames also not display?

    Thanks

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