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Everything posted by Jon P
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Publisher 2 crashes when opening existing document
Jon P replied to LomaxFairchild's topic in V2 Bugs found on macOS
Thanks for the update, the file is loading alright for me here but I'll assume that's because the links for all the images are already broken. This isn't the first time we've seen this (where breaking links prevents the crash and once it's re linked it should be fine from now on). Let us know if you see this behavior again with that file -
Thanks for the report, I've reproduced and logged this
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Hi @Darner, It's expected that once a document is opened and saved in V2 it's no longer compatible with V1. As part of 2.0.3, there should now be a warning when you open a V1 file in V2 that advises using Save As to create a new file to work with in V2, so if you end up needing to go back you have a V1 backup
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Hi @Waveknight, I believe this is covered by an issue already logged with us, I've added this report to it, apologies for the inconvenience
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Thanks for the report, this does indeed seem to have regressed from 2.0.0. I've logged it
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This file isn't crashing when exporting for me, it could be because I'm having to substitute the fonts since I'm missing them, are you able to save it as a package and upload that?
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Pages "counter" remains active after the document had been closed
Jon P replied to Roman_R's topic in V2 Bugs found on macOS
Thanks for the report, this is logged with us -
Hi @guy brunel, Are you able to upload the problematic document here that you copy a page from? If you are pasting it into a specific document it could help to provide us with that file too so we can try reproduce the crash when copying/pasting between documents, as it will likely be specific to the documents you are using. (Google Translate: Êtes-vous en mesure de télécharger ici le document problématique à partir duquel vous copiez une page ? Si vous le collez dans un document spécifique, il peut être utile de nous fournir également ce fichier afin que nous puissions essayer de reproduire le plantage lors du copier/coller entre les documents, car il sera probablement spécifique aux documents que vous utilisez.)
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Publisher v2 Bug: Overlay layer doesn't export to PDF properly
Jon P replied to PaintNut's topic in V2 Bugs found on Windows
Hi @PaintNut, Are you able to attach the file you are exporting to, or use this link if you'd like to keep it private and we can take a look Thanks -
Problem if Mac is offline while opening Affinity Photo
Jon P replied to SYNFACTION's topic in V2 Bugs found on macOS
We do have an issue logged relating to this, but can I double check that when you re-open the app up, do you get a "There was a problem connecting to the server…." message appear and is it after clicking OK/Cancel that it becomes unrespnsive? -
Importing IDML doesn't scale linked objects correctly
Jon P replied to spenster's topic in V2 Bugs found on macOS
Thanks for the report. We have an issue logged relating to this so I've added your files to it. To get the content to display similar to ID, you can edit the picture frame that's imported, set it to Scale to Minimum Fit and set the anchor point to the top -
crashes when choosing export as pdf
Jon P replied to Powerhorse's topic in [ARCHIVE] Publisher beta on Windows threads
Thanks for the report, this is logged with us -
Printing a perspective live filter crashes
Jon P replied to joe_l's topic in [ARCHIVE] Publisher beta on Windows threads
Thanks for report, we've reproduced and logged this -
Publisher Beta 2.0.3.1674 (macOS) [Books Freeze]
Jon P replied to Seneca's topic in [ARCHIVE] Publisher beta on macOS threads
I think this is similar to what @MikeTO reported. There's currently a couple of issues with books in the current beta (crash adding a chapter, and a hang updating numbers when adding certain chapters). Thanks for the report -
Crash when adding chapter to book
Jon P replied to MikeTO's topic in [ARCHIVE] Publisher beta on macOS threads
Thanks @MikeTO. We spotted this regression and it's logged with us, thanks for the screen recording/crash reports and files! -
Printer profiles missing in new affinity apps
Jon P replied to Bmongo's topic in V2 Bugs found on Windows
Thanks for the report, I've logged this -
Data merge manager
Jon P replied to Pyanepsion's topic in [ARCHIVE] Publisher beta on Windows threads
Thanks for the report, I've logged this. To clarify it doesn't seem to be a regression over 2.0.0 from what I can see -
BUG REPORT: V2 regression with display of column guide fill colours
Jon P replied to rvst's topic in V2 Bugs found on Windows
I tested on both, out of curiosity do you have View > Column Guides disabled in V1 but enabled in V2? -
BUG REPORT: V2 regression with display of column guide fill colours
Jon P replied to rvst's topic in V2 Bugs found on Windows
Hi @rvst, I'm not seeing any difference here opening that template in V1 and V2, not sure if I'm potentially missing something. As highlighted in that thread, the colours being different with preview mode on/off seem to be down to Column guides being set with no gutter, so the colour of those guides are on top of the image and I'd expect that -
Place Image panel open when starting Publisher
Jon P replied to MikeTO's topic in V2 Bugs found on macOS
I wouldn't feel that guilty, as it's already logged with us! It atleast clears when creating a new document as you state. Thanks for the report -
@Jim Slade, this opens fine for us. Do you have access to all the linked images it is loading? If you can supply them it might help us reproduce the issue, alternatively you can break the links to those images (move them to another folder/rename them) and see if that helps
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Can't see cell numbers and letters in tables
Jon P replied to Herojas93's topic in V2 Bugs found on macOS
That's great, thanks for the quick response. I'll update this thread if we need any more information or have any more information to share on this issue -
Can't see cell numbers and letters in tables
Jon P replied to Herojas93's topic in V2 Bugs found on macOS
Should have clarified re the rulers, I mean the text ruler (enabled by View > Show Text Ruler). Thanks for checking! -
Can't see cell numbers and letters in tables
Jon P replied to Herojas93's topic in V2 Bugs found on macOS
@SubTric (or anyone else suffering from this issue). We are still looking into and trying to reproduce this issue, we have seen it once internally but it is since non reproducible on that machine, do you mind answering the following if you can still reproduce the issue: The temporary fix with font size - do you also get the same effect if you change to light ui and back to dark? Do rulers on text frames also not display? Thanks
