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Everything posted by Jon P
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The text 'ti' being transformed to 'Â'
Jon P replied to Last Chance's topic in V1 Bugs found on Windows
Hi @Last Chance, Apologies for the delay in getting back to you There's been some changes in this area, can you try it in the latest beta and if it still gives you an issue upload the file here Thanks -
Publisher - File crashed and I lost all work
Jon P replied to Merlin's topic in V1 Bugs found on Windows
The autosave issue should be fixed in the latest beta. Have you had the crash since? -
Publisher 1.8 crashes when I try to open files
Jon P replied to Trevor A's topic in V1 Bugs found on Windows
Apologies for the delay, this should be resolved in the latest beta, if it's not let us know -
AP 1.8.2.620 crashes when loading files created with 1.7.
Jon P replied to CT64140's topic in V1 Bugs found on Windows
We never received this file, do you still get this issue? -
Can you try in the latest beta, and if you still get the issue upload the file here and I'll take a look Thanks
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Publishers forces closure of file without saving
Jon P replied to Oneofone's topic in V1 Bugs found on macOS
Hi @Oneofone, Do you still get this in the latest beta? Is it when you save or when you are using the app and autosave kicks in? -
Bit late getting round to this but it seems alright for me now, do you still get this in 1.8.3?
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The same error.. The file cannot be opened:(
Jon P replied to Unahrt's topic in V1 Bugs found on macOS
Hi @Unahrt, Can you send us the file here and we'll pass it on, it's my understanding this is the 2nd time this has happened with your file. Assuming this is the same as the first time, some of the images inside the file lost backing data which was preventing us from loading it. Can you explain to me how images were inserted into this file and any steps that were taken that you might think help us reproduce it. I believe some images were copied and pasted in from a PDF the first time this happened, was a similar thing done this time? Any information on your workflow with images when creating this file might be of use. -
Hi, Welcome to the Serif Affinity forums I'm not seeing this at the moment? Does it matter what button you press? Any chance of a short video demonstrating the issue?
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Publisher freezes after deleting a master page
Jon P replied to OldGoat's topic in V1 Bugs found on Windows
@deadhippo This should be fixed in the latest beta if you can give that a try -
Publisher crashes when creating a table of contents
Jon P replied to manuel.s90's topic in V1 Bugs found on macOS
Can you also let us know what styles you are using when creating the ToC and if you change these if it has any effect -
Crash when droping Symbol in Publisher
Jon P replied to maxepopaxe's topic in V1 Bugs found on Windows
Hi @maxepopaxe Do you get this with any symbol or a certain one? -
Publisher 1.8.2.620: Affinity Designer File Import Bug
Jon P replied to Pyanepsion's topic in V1 Bugs found on Windows
This was an issue in the beta but i believe it was fixed, It seems alright from a quick test here. When you import the afdesign file what view are you using in the dropdown on the context menu? Does that change after it has been saved -
Hi, I'm struggling to reproduce this following those steps Any chance of creating a short video demonstrating the issue? Thanks
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Publisher freezes after deleting a master page
Jon P replied to OldGoat's topic in V1 Bugs found on Windows
Thanks i can reproduce that with your file, I've passed it on to the developers -
Huge delay when duplicating or moving page
Jon P replied to monkfood's topic in V1 Bugs found on Windows
Can you upload the file here and i'll take a look Thanks -
We have issues logged of other clipboard managers causing crashes, so it is likely. I've installed it and can't reproduce it for a simple file but I have your files from another thread so will see if I get it when I look at that. In the mean time, can you try not running it and see if it helps?
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@Squarebear We will indeed need to see this file, as the couple of files we got from customers that crashed on open in 1.8 got fixed in 1.8.2, so this is likely something else Please upload it here and let me know when you've done so, it will only be viewed by serif staff. Thanks
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Broken PDF Export of Rectangle
Jon P replied to Christian Luidolt's topic in V1 Bugs found on Windows
This should be fixed in 1.8.2, if it's not let me know -
Thanks for the recovering the file carl/seneca. It looks like it had a corrupt pinned object in which was removed, I'll pass it on so we can be sure.
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Publisher freezes after deleting a master page
Jon P replied to OldGoat's topic in V1 Bugs found on Windows
Hi, apologies for the late reply, If either of you are still experiencing this in 1.8.2 can you upload the file here. I'll see if I can reproduce it. Thanks! -
Had to free some space up for that :P. Can you upload some of the afphoto files (you can use the same dropbox link) so I can relink and follow the video you posted in your other thread (the issue seems the same so I will just deal with it in this thread) Thanks!
