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Everything posted by Jon P
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PDF exports no longer respect document color space
Jon P replied to big smile's topic in V1 Bugs found on macOS
I'll look at raising changing it to be enabled by default if it is causing confusion, will see how much we hear about it. -
Automatic Page numbering doesn't work anymore [1.8.3]
Jon P replied to MmmMaarten's topic in V1 Bugs found on Windows
You have 2 sections in that document, the second set to start renumbering on Page 2, is that maybe the issue in the non cut down version? If you set Section 2 to continue page numbering it should behave as expected in that test file I see pag # / 2 on both Master Pages so not sure if I am missing something here. -
Duplicated Table of Contents can not be updated
Jon P replied to Christian Luidolt's topic in V1 Bugs found on Windows
Thanks, I've passed this on. It seems duplicating doesn't treat it like creating another ToC, which would be the workaround for now -
PDF exports no longer respect document color space
Jon P replied to big smile's topic in V1 Bugs found on macOS
We made some changes in this area in 1.8.3, and I believe it auto converted before (in this scenario) -
Problems Exporting PDF in Publisher 1.8.3.
Jon P replied to Stratosf8's topic in V1 Bugs found on Windows
Thanks, I can reproduce it with the file with the embedded images in. It's struggling to embed the ICC profile on the Weapon Master png, this is the sRGB IEC61966-2-1 black scaled profile. You can rasterise or change the profile on this image to export it for now If you choose to convert it to CMYK on export it should also export fine. I've passed this onto the devs, as we made a couple of changes in this area which I think has exposed this error. -
Hi, I've logged an issue looking into this to do with left/right side pages not re assigning correctly but I'm not sure if that's exactly what you are seeing as I can still edit the text. Can you post a short video demonstrating the issue? It might also be useful to see the file you are working from if you could upload that here Thanks
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Problems Exporting PDF in Publisher 1.8.3.
Jon P replied to Stratosf8's topic in V1 Bugs found on Windows
It's exporting fine for me to most default profiles here. Can you re-upload it but with the images embedded? What PDF preset are you exporting to? -
Problems Exporting PDF in Publisher 1.8.3.
Jon P replied to Stratosf8's topic in V1 Bugs found on Windows
Hi @Stratosf8, Can you upload the file you are attempting to export here and I'll take a look Thanks -
PDF exports no longer respect document color space
Jon P replied to big smile's topic in V1 Bugs found on macOS
Hi @big smile, Do you have the option "Convert image colour spaces" ticked when exporting? -
Publisher 1.8.2 windows crashes on save
Jon P replied to Sunsetblind's topic in V1 Bugs found on Windows
Thanks for passing the file, it does the same here and I've passed it on. Exporting as template also crashes for me but i'm glad that got a file out and has given you something to work from. We'll look into the file, I might be back in touch to ask about any steps you made before this happened -
The same error.. The file cannot be opened:(
Jon P replied to Unahrt's topic in V1 Bugs found on macOS
I've sent you a PM -
If you can upload it here i'll take a look, thanks
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You don't need to close and re-open Publisher, just add a new category and switch back and it will have refreshed. I'll log this though, it should be updating, we've had a similar thing before with the categories not updating until refreshed
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Document freezing with just hand symbol
Jon P replied to Isabellagrace's topic in V1 Bugs found on macOS
Can you upload the document? Does it just freeze when you try pan around the document? -
Hi, can you reproduce this from scratch at all? It would be useful if you could send the document here How did these images get into the document, was it from idml import?
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The same error.. The file cannot be opened:(
Jon P replied to Unahrt's topic in V1 Bugs found on macOS
Thanks for uploading it, I've passed this on again. It would be useful if you could answer the above questions as we need to find out how they are getting in this state, so any information you can share that would help me reproduce this happening from scratch is appreciated. -
As Bruce stated the file is 0kb but that could have been a failed upload. either way that shouldn't crash but I believe the 0kb file opening crash should be fixed in the latest beta.
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Affinity Publisher crashes when I am trying to export a file.
Jon P replied to Francone13's topic in V1 Bugs found on Windows
If it happens in the latest beta can you upload the document here. Thanks. -
Pan and zoom doesn't work fine in preview-mode
Jon P replied to RainerH's topic in V1 Bugs found on Windows
Hi @RainerH, Do you still get this in the latest 1.8.2 release? We had an issue with scrolling in certain circumstances that got stuck fixed for that build -
Publisher 1.8 Crashes When Adding pages (split)
Jon P replied to baussaron's topic in V1 Bugs found on Windows
If you still get this issue in the latest beta let me know, there have been some improvements in this area -
Hi @CécileL, Apologies it took us a while to get back to you. The autosaves were not functioning correctly in certain circumstances, the beta has a fix for this and you should now hopefully see the correct recovery behavior if this happens again. Is this file still crashing on open for you in the latest beta? If so can you upload it here and I'll take a look Thanks
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Seems to be alright for me at different zoom levels, might be misunderstanding though. Any chance of a short video?
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Publisher 1.8 crashes when I try to open files
Jon P replied to Trevor A's topic in V1 Bugs found on Windows
It depends on the exact cause of it, if the issue is the same as pmwjournals then that should be fixed in 1.8.2 which is now the latest release version. Are you having issues with the file still in that version? -
Crashes when opening existing document
Jon P replied to jctarvin's topic in V1 Bugs found on Windows
@planetbuck Can you still reproduce that crashing issue when importing text?
