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Posts
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Everything posted by Jon P
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Publisher Tools and General Icons shrunk
Jon P replied to iceritchie's topic in V1 Bugs found on macOS
This is something we are aware of, thanks for the report -
Update ressources changes picture size / Placed DPI
Jon P replied to Nina Böcher's topic in V1 Bugs found on macOS
This has been logged with us, thanks for the report -
This is something we are aware of
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This seems ok for me, but I suspect it may be because of the missing resources. Are you able to also provide them? If you replace the resources used on those pages in resource manager does it stop the crash from happening?
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This is something we are aware of
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I've not heard of anything similar so far, do you think you can upload the file here so we can take a look? Are you exporting to PDF and they aren't working? If so are you using the same export settings? Thanks
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publisher 1.9.0 freezes, when loading File oder pic.
Jon P replied to credo's topic in V1 Bugs found on macOS
Just the file should be fine to allow me to reproduce it -
publisher 1.9.0 freezes, when loading File oder pic.
Jon P replied to credo's topic in V1 Bugs found on macOS
Can you upload it to the same above link @big smile? From what you've said it lines up with what we have logged -
This was what I meant by re-link, so thanks for that information and providing the PDF, I'll look into this
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Hi @Kate C, What PDF preset are you exporting to? Mine are appearing fine with the PDF (for export) preset. If you are using that preset and still not seeing them can you upload your file here? Thanks
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1.9.0 crashes after opening my 1.8.5 project
Jon P replied to larsioo's topic in V1 Bugs found on Windows
Thanks, we've had a few similar files crash on open and I've logged this. -
These documents aren't crashing for me, I suspect because I am missing the linked resources. Can you try re-linking the resources in your document and seeing if that still causes an issue? If so can you upload those resources? I'm checking to see if I can create a file in 1.8 that demonstrates this when opened in 1.9 on my machine. If you need to revert to an older build for now they are available here
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1.9.0 crashes after opening my 1.8.5 project
Jon P replied to larsioo's topic in V1 Bugs found on Windows
Hi @larsioo, Can you upload the document crashing on open here. Thanks -
Thanks for the recipe I've logged this
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Breaks are not being copied to the clipboard [1.9.0]
Jon P replied to Old Bruce's topic in V1 Bugs found on macOS
Thanks for the report, I've logged this -
Hi @Tunapete Any chance of uploading the file here? Thanks
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Hi @Moneitor, Do you mind uploading the file used in the attached video here? Thanks
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Publisher 1.9 crashes when opening file saved in previous version
Jon P replied to lexislav's topic in V1 Bugs found on macOS
Not that I can find right now, I'd advise dropping back to 1.8.6 if possible until we get a beta out with a potential fix in, apologies for the inconvenience -
odd selection behavior related to table width
Jon P replied to rufus's topic in V1 Bugs found on Windows
I believe I've set something similar up and can select the frame with left click, any chance of attaching an example document? Thanks -
Hi @vaultdweller, Are you able to upload the file you are exporting here Thanks
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publisher 1.9.0 freezes, when loading File oder pic.
Jon P replied to credo's topic in V1 Bugs found on macOS
Hi @credo, We have a couple of repots of this, could you upload your file here so I can check it's something we are already aware of Thanks -
This file errors on export for me if I export to certain presets, but I'm not getting a crash Can you upload the crash report that is generated?
