Jump to content
You must now use your email address to sign in [click for more info] ×

Jon P

Staff
  • Posts

    3,297
  • Joined

  • Last visited

Posts posted by Jon P

  1. Leave it with us, we've only seen a couple of files like this so far, and both times it's not crashed for us when we have received the file and then seems to work when we send a re-saved version back. I'm investigating what might be causing this but glad that the file now opens for you.

    Let us know if it happens again

  2. Hi @AnaliseThis

    On Page 2 there is a link to a microsoft page and this hyperlink includes a space in which is not valid and is causing it to error when exporting.

    This is a bug on our side (it shouldn't error) but the hyperlink would still not work on export, so fixing this should remove the error and generate the correct url when you export

    Thanks

  3. We have identified a recipe which causes this bug to appear and has now been fixed internally. We believe this should fix the saving issue for most (if not everyone). We are hoping to release a beta with this fix in soon, and subject to testing have this fix in our first patch.

    I would advise using 1.9.2 until this patch/beta is out if are affected by this bug a lot, or avoiding duplicating pages/master pages and picture frames to try avoid it for now

    Thanks and apologies for the inconvenience this bug caused

×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.