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Jon P

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Everything posted by Jon P

  1. Hi William, This file is in effect slightly corrupted which is causing the crash. We can fix the file, but I'm curious if you have a version of the file saved before this became a problem? Or can you remember if you were doing anything specific regarding master pages before this became a problem? Edit: Do you also know when this document was initially created?
  2. Thanks William, Just opened that file and scrolled up/down and reproduced the crash. I'll look into this a bit more and get it logged, thanks for the updated file.
  3. Hi dominik, Thanks for reporting this and the clear and concise recipe, I've repoduced it and logged it for the developers.
  4. Hi william, I've loaded the document here and scrolled through it without it crashing. I might be struggling to reproduce it since some of the resources are linked, so if possible can you embed all the links and re-attach it? We do have an issue logged with quite resource heavy documents sometimes crashing when scrolled and this could be another variation of that, but it doesn't look as resource heavy as the other documents I reproduced that issue with. Are you also able to attach any publisher crash reports here (~/Library/Logs/DiagnosticReports)? Thanks
  5. Hi Läppä, I've reproduced this and logged it for the developers to look into Thanks for reporting it!
  6. Hi Lappa, I've checked on a couple of setups and the text after Style Name (which is meant to be #s) is visible, do you mind quickly resetting the application (hold down control whilst running the application) and letting me know if you still get the issue? Thanks
  7. Hi j.schaef, Welcome to the forums! This doesn't seem to be the case for me, is there anything inside those dropdowns or have they not populated at all? Are they populated if you create a new document?
  8. Hi Svalander, Welcome to the forum and thanks for the kind words! I've reproduced this and logged it for the developers to look into, thanks for reporting it!
  9. Hi k_au, There have been some under the hood changes to how we iterate fonts compared to Designer 1.6.5, so this sounds like it could be a bug. Can you attach a few of the fonts that are showing in Designer 1.6.5 but not Publisher so we can look into why this might be happening? Thanks!
  10. Hi Joachim, Thanks for reporting this, I've reproduced it and logged it for the developers.
  11. Hi JPSports, I've reproduced this behaviour when setting the align property of a table cells stroke, other frames seem to work fine. Thanks for reporting this.
  12. Hi bgeal, Are you able to reproduce this in a new document? I've not managed to reproduce the margins being applied incorrectly yet but there might be something set in your document which is causing this bug to happen. If you are able to reproduce it within a document but not on a new document can you attach it? Thanks!
  13. Hi Mell, It's not surprising this is taking a long time, to determine the wrap outline for a complex vector object like this will be a bit taxing. I would strongly recommend Rasterising the layer if working with it in publisher, as it would make it much easier to wrap text around it. Is there a reason you would want to wrap around such a complex object without rasterising it (or even placing it in a rectangle and wrapping around that?
  14. Thanks for the kind words, I've reproduced the issue you describe here and logged it for the developers.
  15. We had a slight issue with the installer where it is failing on machines using a high DPI setting. If you change windows scaling and sign out/in of your computer it should fix it (assuming it's the same issue), more info in the below thread.
  16. Hi linosia, I'm on MacOS Mojave and the mousescroll seems to work in the fields I tried within those two tabs, does it not work in any unit field (for example, you click inside the font size field and the mouse scroll does nothing?) It might be quickly worth resetting the program by holding CTRL when opening it, although be aware this will lose any customisations, also please ensure you are on the latest beta (.227 at the moment).
  17. Thanks for the file, I can definitely see the issue but am struggling to recreate it from scratch. Either way I've logged the file for the developers to look into further!
  18. Hi bgael, I've not been able to replicate this, I had 10+ pages and selected the top 4, then scrolled and placed them at the bottom of the document and all 4 seemed to move OK. I did however encounter some interesting behaviour with the pages tab that I had to reset the software to fix, I'm currently investigating this, but can you try and reset the program. You can do this by holding CTRL whilst running up the program (beware this will remove any custom settings). If you are still able to reproduce this after this has been done a screengrab of the issue would be useful. Thanks!
  19. Hi Wosven, I've set up a document similar to what I can see from your screenshots but am struggling to see this behaviour. Can you upload the document with this issue to https://www.dropbox.com/request/2cUjy2L0ztLxgEfH8rqW so I can look into it further? Thanks!
  20. Hi Jia, Thanks for the clear steps, I've reproduced this. It does indeed seem to lock the application. I'll get this logged
  21. Hi Wosven, Are you able to reproduce publisher crashing? Can you give me the exact steps you are taking if so? I've had a go at getting it to crash changing between single/facing page documents with single/facing page master pages but not had any luck so far. Thanks
  22. I was using CTRL+V. It should probably have paste on the right click menu so i'll have a check with the developers and log that. Thanks
  23. Hi all, Can I just clarify that this is happening when the installer executable is being ran, not the program itself? Or have you successfully updated the program but it now fails to run up?
  24. Andyz if you have the caret inside a cell it will try paste all the content into that one cell, but if you select the table or the cells you want the data to go in you should get the behaviour you expect (ignoring the extra row/column due to this bug)
  25. Hi Gary, I've opened a few facing page documents and haven't had a blank jpeg export when only exporting a current spread. Could you upload the document you are having problems with to the following dropbox link so I can try and reproduce it with your file? Have you changed any of the default JPEG export settings? https://www.dropbox.com/request/TRhBXiurXl8Y072fS7ZN
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