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Everything posted by Jon P
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Hi William, This file is in effect slightly corrupted which is causing the crash. We can fix the file, but I'm curious if you have a version of the file saved before this became a problem? Or can you remember if you were doing anything specific regarding master pages before this became a problem? Edit: Do you also know when this document was initially created?
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Hi william, I've loaded the document here and scrolled through it without it crashing. I might be struggling to reproduce it since some of the resources are linked, so if possible can you embed all the links and re-attach it? We do have an issue logged with quite resource heavy documents sometimes crashing when scrolled and this could be another variation of that, but it doesn't look as resource heavy as the other documents I reproduced that issue with. Are you also able to attach any publisher crash reports here (~/Library/Logs/DiagnosticReports)? Thanks
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Stroke pressure overrides other stroke settings
Jon P replied to Läppä's topic in [ARCHIVE] Publisher beta on macOS threads
Hi Läppä, I've reproduced this and logged it for the developers to look into Thanks for reporting it! -
TOC “Include” text missing
Jon P replied to Läppä's topic in [ARCHIVE] Publisher beta on macOS threads
Hi Lappa, I've checked on a couple of setups and the text after Style Name (which is meant to be #s) is visible, do you mind quickly resetting the application (hold down control whilst running the application) and letting me know if you still get the issue? Thanks -
No color profiles in PDF X3
Jon P replied to j.schaef's topic in [ARCHIVE] Publisher beta on macOS threads
Hi j.schaef, Welcome to the forums! This doesn't seem to be the case for me, is there anything inside those dropdowns or have they not populated at all? Are they populated if you create a new document? -
Publisher can't find installed fonts
Jon P replied to k_au's topic in [ARCHIVE] Publisher beta on Windows threads
Hi k_au, There have been some under the hood changes to how we iterate fonts compared to Designer 1.6.5, so this sounds like it could be a bug. Can you attach a few of the fonts that are showing in Designer 1.6.5 but not Publisher so we can look into why this might be happening? Thanks! -
Hi JPSports, I've reproduced this behaviour when setting the align property of a table cells stroke, other frames seem to work fine. Thanks for reporting this.
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Hi bgeal, Are you able to reproduce this in a new document? I've not managed to reproduce the margins being applied incorrectly yet but there might be something set in your document which is causing this bug to happen. If you are able to reproduce it within a document but not on a new document can you attach it? Thanks!
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all Version cant use "Edit Wrap Outline"
Jon P replied to Mell77's topic in [ARCHIVE] Publisher beta on macOS threads
Hi Mell, It's not surprising this is taking a long time, to determine the wrap outline for a complex vector object like this will be a bit taxing. I would strongly recommend Rasterising the layer if working with it in publisher, as it would make it much easier to wrap text around it. Is there a reason you would want to wrap around such a complex object without rasterising it (or even placing it in a rectangle and wrapping around that? -
Hi linosia, I'm on MacOS Mojave and the mousescroll seems to work in the fields I tried within those two tabs, does it not work in any unit field (for example, you click inside the font size field and the mouse scroll does nothing?) It might be quickly worth resetting the program by holding CTRL when opening it, although be aware this will lose any customisations, also please ensure you are on the latest beta (.227 at the moment).
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Hi bgael, I've not been able to replicate this, I had 10+ pages and selected the top 4, then scrolled and placed them at the bottom of the document and all 4 seemed to move OK. I did however encounter some interesting behaviour with the pages tab that I had to reset the software to fix, I'm currently investigating this, but can you try and reset the program. You can do this by holding CTRL whilst running up the program (beware this will remove any custom settings). If you are still able to reproduce this after this has been done a screengrab of the issue would be useful. Thanks!
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Hi Jia, Thanks for the clear steps, I've reproduced this. It does indeed seem to lock the application. I'll get this logged
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Beta 1.7.0.227 not installing
Jon P replied to GRH's topic in [ARCHIVE] Publisher beta on Windows threads
Hi all, Can I just clarify that this is happening when the installer executable is being ran, not the program itself? Or have you successfully updated the program but it now fails to run up? -
EXPORT JPEG - Current spread problem
Jon P replied to thegary's topic in [ARCHIVE] Publisher beta on Windows threads
Hi Gary, I've opened a few facing page documents and haven't had a blank jpeg export when only exporting a current spread. Could you upload the document you are having problems with to the following dropbox link so I can try and reproduce it with your file? Have you changed any of the default JPEG export settings? https://www.dropbox.com/request/TRhBXiurXl8Y072fS7ZN
