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HaroldL

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  1. Solution found - I talked to customer service for my card and they were able to apply a ONE-TIME override on the verification so I could complete my purchase of v2.
  2. I haven't even been able to submit my info for payment. I keep getting bounced because of some 3-D Secure authorization requirement that I have never heard of before. I've purchased both Affinity Photo and Designer v1 without any of this headache. And I talked to my bank and was told it is Serif's issue to sort out. I am using Firefox v107 if that matters. Before I get the big Red warning banner I see this page pop up on the browser: Then this:
  3. Sounds like I'm not the only one having an issue submitting payment for v2. I keep getting a Red banner across the bottom of the web page after I submit my card info. The message in the banner reads something along the line of " 3D verification required". \ The order of events goes like this: I fill in all the payment info. I click on the submit button and the screen clears. Then a small window appears, with nothing in it, for a couple of seconds. Then the red banner shows up and I'm back on the order page. WTH ???
  4. One final post on this, First thanks for all the commen@ts/suggestions. I think the one that solved the issue for me was the one from @v_kyr suggesting to just open the file instead of using Place from the file menu. The latest word from Alibre is that they are using 96 dpi to export the svg to match the latest CSS standard of 96 dpi. It should be noted though that the svg files that are exported from Alibre are not used on the web, they are intended for programming a CNC machine and in my case that is the Shaper Origin. @v_kyr, I looked up the links you posted and only the one for GitHub had anything related to CAD or CNC the others were concerned about web images, as far as I could tell. But maybe I wasn't looking in the right places. @walt.farrell, Your suggestions sound like using the Place command from the File menu. When I followed, or tried to, those steps the file was still oversized and needed to edit the embedded document as I was doing before. And finally, @iconoclast, when I double clicked on the embedded document it only placed me in the embedded document window so I could edit the strokes. I still needed to exit the embedded doc and return to the main doc which was still out of scale/size. So though it looked promising it wasn't what I needed. So in the end I have found a workflow to process the files that I need. So unless and until I need some other advice on using Designer, Thanks for your help.
  5. The only thing I did before starting to record the video was: Select File>New Select the 17 X 22 ANSI template Change the dpi to 96 Select Landscape orientation Select File>Place Select the SVG from the dialog that opened Placed the SVG on the doc as it was shown in the video. At the time I didn't think any of that was critical enough to record but I should have included it for completeness. Thanks.
  6. I could be wrong but I think the dpi has to play a role. I looked at the file in Notepad and noted the width and height. Dividing those numbers by the known size of the part in Alibre (width = 8.0", height = 4.5") gives me the dpi (96) the file was exported as even if it wasn't included in the SVG. The SVG that I export out of Designer doesn't only have to "look" right it has to export an exact size for the CNC router so it can follow a defined path as it cuts material. I think this is the key that I was looking for, Thank you. I was thinking that I could create a template with the correct dpi setting, like I did in Inkscape, then just drop the exported Alibre SVG into it. I could then apply the stroke and fill colors as needed to prep the file for Origin. Apparently not. By "opening" the Alibre exported SVG, instead of "Placing" it in an open doc, it has reduced my headache a lot. Now, after opening the file I edit the Doc setup and change document units to Inches and change dpi to 96. Then I select all the curves and move them to 0,0, change the stoke width and apply the styles I need, where they're needed then export the SVG to Origin. Still some work but a lot easier than my previous workflow.
  7. I found out that Alibre is exporting the svg at 96 dpi. So I started to write up a description of the issue I am still seeing but decided to record a video and post that here instead to save me a bunch of typos. So here is what's happening when I import the svg in to Designer. I had a bit of a brain freeze and called "layers" "files", so we got that too.
  8. I can define some custom colors in Alibre but I would still need to open the file in Designer to join curves and apply fill color. I have been submitting issues related to this and other issues found in the Beta. Since this is Alibre's first implementation of SVG Export/Import I suspect there will be some additions or changes to the process. I'll pose the question on the feedback forum to see if SI/Imperial units are feasible. I've already asked about a user selectable export setting but have not heard back from them yet.
  9. The file is good, as in it has all the sketch figures selected to export and the resulting file works on my Origin. I'm just trying to find a way to import it into Designer without having to jump through hoops. If I import the file into Inkscape, at its 72 dpi, the file comes in correctly scaled/sized and I don't need to adjust anything. So I don't know if the problem is with the export from Alibre or the way Designer imports. Alibre has not yet published what the dpi of the exported svg is, so there's that too. Not sure if that would help but would be nice to know.
  10. So, as I understand it, the issue is that different apps have their own default DPI settings. And without any consistency I need to make some adjustments when importing SVG files into a Designer doc. It looks like the process I worked will have to become my workflow for editing the SVG files for Origin. BTW, the resulting file is exported at 72 DPI.
  11. I am testing the SVG export function added to Alibre Design v25 Beta. The files will be used in Shaper Origin CNC router but need to be edited in Affinity Designer to apply color coding to the stroke and fill for Origin to interpret the type of cut to perform. I am also joining the ends of all strokes that make closed figures, otherwise Origin will interpret it as a single line cut. The issue I am seeing is when I place the exported file from Alibre into a new document in ADe the scale/size is too large. The steps I need to take to get the correct size is: Start with the Doc settings at 72 DPI. Place the SVG file in the doc. Edit the embedded document and copy all the layers. Switch back to front page and paste the copied layers. Delete the original Placed file. Move the file to 0,0. Change the DPI to 96. So why doesn't the file come in at the correct size in the first place? I am attaching a test file and the color coding needed for Shaper Origin. The Smiley file should be 12 inches in diameter, the inset circle is 10.5 inches diameter. SVG Smiley.SVG
  12. Well, after three head cleaning sessions with 6+ hours between each, I finally have a decent print. The Yellow still shows a few small gaps in the test print, hopefully that will clear up with more cleaning. I read on one web site that is not advisable to use window cleaner that has ammonia in it, Windex was mentioned specifically so not sure about other brands. There is some kind of reaction between the ammonia and any metal (I think copper was mentioned) that causes corrosion and eventual failure of the print head. Also, there is a fast drying agent in window cleaner that may not allow a nozzle to be unplugged. I'll look into the kits with syringes and tubing if it becomes necessary for more aggressive action to be taken.
  13. I was finally able to contact Epson Support, seems you really have to work at finding their email link. I also did some more nozzle tests and found that the Yellow is not printing a complete test pattern. Even after running Epson's suggested number of head cleanings the Yellow doesn't print well. I'm waiting on them to come back with any new suggestion to get the nozzle unplugged although I've seen several web sites that promote a procedure for head cleaning. Their suggestion of making a copy showed similar results with the addition of some banding. Given all that I've seen so far leads me to think the print head "has a cold" with one plugged nozzle. I'll keep this in mind so I can use it on other images as I get more into photo editing Thanks for all the feed back. I'll post back with what I find out.
  14. Been there, done that. I had to put in a new Magenta cartridge and cleaned and ran a print test after installation, just to be sure it worked. Print test was fine, no missing lines to indicate a plugged nozzle. Seems to me that I cannot turn off the printer color correction even though the settings indicate that it is off. Is it possible to remove the color profile from the image in Affinity? I see that I can assign a different one but don't see an option to remove it. I'm kinda grabbin' at straws here to find a solution.
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