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ARM

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  1. When working on a JPG file in Affinity Photo, with page units set to inches, I select the crop tool and go to Custom Ratio, when I try to set the dimensions to 16" x 12" I have to enter the X and Y sizes twice before it sets the ratio as required. This bug was introduced in V 1.7.2 which I downloaded on 18Aug2019.
  2. I've noticed that when I zoom in on a high resolution photo to, say 800%, both Serif photo products (Affinity Photo and PhotoPlus X8) show pixelation. If I zoom in the same amount using other photo applications, such as CyberLink PhotoDirector 7 or the Microsoft Photos application that comes with Windows 10, there is no pixelation at 800% zoom on the same photo! FYI: The photo was taken using a Sony RX10 III which has a 20.1 megapixel sensor and Zeiss lens. Does this mean that Serif applications introduce pixelation at the application's limit, or do the other applications blur the image? I assume the Serif applications have a resolution limit which manifests itself as pixelation when zooming in closely and the other applications (from CyberLink and Microsoft) are marginally better and do not pixelate when zooming in closely. Can anyone help me understand what is happening and whether this is a limitation of Serif photo software?
  3. Update: I found that the folder C:\Program Files\Affinity\Affinity Photo was 'locked' somehow (probably a failure in the update script left it 'open') and that stopped the new update being able to write to this folder. i.e. I couldn't manually delete or re-name the folder either, even with Admin rights. I did a re-boot of the PC and that cleared it - the folder disappeared following a reboot thus allowing version 1.5.1 to install correctly thereafter. I had to re-enter the Product Key but that was no problem. This happened on two PCs, one running Windows 10 Pro and the other running Windows 10 Home. So I'm now up and running again with Affinity Photo 1.5.1.54 installed on two PCs.
  4. When installing Affinity Photo 1.5.1 update it failed and error message said: The installer has insufficient privileges to access this directory: C:\Program Files\Affinity\Affinity Photo.. I ran the installer with Admin rights and it still fails !! See attached error message: Error Msg.pdf
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