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magichmmm

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  1. I have just purchased Affinity Photo for Windows and I simply cannot download the software. I keep getting failed network error. This will happen immediately or after a few kbs download. I never had this problem with all the serif products I've purchased in the past. Is there an alternative download mirror? Simon
  2. Chris B - many thanks I've downloaded and run the trouble shooter and that seems to have done the trick. I am not sure why the uninstaller was not installed at the same time. Can this be flagged up for looking at please? Thanks again. Simon
  3. No problem SrPx, I understood you fine. The programme shows in CP but when clicked on shows the error message as stated in my first post. I've not had this before in general with Serif software being a long term user so I am a little disappointed I'm having this problem. Any ideas on a manual uninstall anyone?
  4. Thanks for your reply. I have not deleted any files. I tried installing again, but again no uninstall file even in Control Panel. :(
  5. I have been trying to uninstall Affinity Photo Beta - there does not appear to be an uninstall file created in the directory, nor can I uninstall from Control Panel I get the following message: 'Error opening the installation log file. Verify that the specified log file location exists and is writable.' How do I go about uninstalling this programme should I want to please? I am running Windows 7 X64 (all updated) Thank you, Simon Williams
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