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JoyAllen

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About JoyAllen

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  1. OK, I got a bit excited. My apologies for being a bit rude. I had a task I'd been putting off, so I was frustrated in my good intentions. This morning, things seem to be back to normal. For the record, it is a Win 10 Home machine, v 1803, os build 17134.829. product version is 1.7.0.367. I was using my Wacom tablet and stylus. Periodically I do have problems with the tablet, particularly with the cursor not updating to the correct one for the tool being used. A reboot generally fixes things. For now I will get back to work. If I have further problems that seem related, I may post again. Thank you for your attention to my problem.
  2. Response is super slow, I can't drag objects, I have to click twice to place a node with the pen - my product has gone from being a great tool to being unusable. Drawing with the pencil I get a straight line from first click to last. Cursor over an object shows incorrectly as a transform handle. It's broken!!
  3. Sounds like a plan - OK I tried that, and it made no difference at all. Has anyone looked at the exception?
  4. I have an intuos 3 WACOM tablet. I can use the pen to start creating a new file, but as soon as that is done the product crashes. Here is the text of the exception... System.OverflowException was unhandled HResult=-2146233066 Message=Arithmetic operation resulted in an overflow. Source=Serif.Affinity StackTrace: at Serif.Affinity.Application.HandlePointerInput(MSG msg) at Serif.Affinity.Application.ComponentDispatcher_ThreadFilterMessage(MSG& msg, Boolean& handled) at System.Windows.Interop.ComponentDispatcherThread.RaiseThreadMessage(MSG& msg) at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame) at System.Windows.Application.RunDispatcher(Object ignore) at System.Windows.Application.RunInternal(Window window) at Designer.Application.Main(String[] args) InnerException: That should be pretty easy to track down, I would think. I use a laptop, and if I start Designer and just use the glide pad on the laptop I have no problems, so its just the tablet. But until this is fixed, my 60 bucks is money down the drain folks - I can't do graphic design with a glide pad, not really. Joy Allen
  5. JoyAllen

    Wacom tablet problem

    Windows 10, latest build, on an oldish Toshiba laptop. I have a WACOM tablet, an Intuos 3 which I attach via USB. Leaving the tablet disconnected, first trial is just using the glide pad on the laptop. Another issue with a WACOM tablet..... Here's what I did .. Detach tablet. Start Designer from a tile. I previously turned off the welcome screen with its ugly sample graphics. File New - new document dialog, with all the default settings. Click OK. New document appears. Try a few things, all seems good. I attach the tablet, and Designer immediately crashes. Leaving the tablet attached, start Designer again. File>New, OK as before, but using the stylus on the tablet. Get a document. As soon as I move the pointer using the stylus, Designer crashes. The detail of the exception is pasted below - luckily I have VS 2010 installed on this machine. System.OverflowException was unhandled HResult=-2146233066 Message=Arithmetic operation resulted in an overflow. Source=Serif.Affinity StackTrace: at Serif.Affinity.Application.HandlePointerInput(MSG msg) at Serif.Affinity.Application.ComponentDispatcher_ThreadFilterMessage(MSG& msg, Boolean& handled) at System.Windows.Interop.ComponentDispatcherThread.RaiseThreadMessage(MSG& msg) at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame) at System.Windows.Application.RunDispatcher(Object ignore) at System.Windows.Application.RunInternal(Window window) at Designer.Application.Main(String[] args) InnerException: I'm pretty sure I tried using the tablet with the beta, so this is surprising.
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