drdan53
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Posts posted by drdan53
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22 minutes ago, Dan C said:
Thanks for your file, I can confirm this is also importing as black for me - whereas the sample image files I have tested from this camera model all opened correctly.
I will forward this file to our QA/dev team for further investigation. In the meantime can you please confirm for me:
Do you have any compression set for RAW files on your camera?
Do all of your .NEF flies open black, or only certain ones?
Although I don't believe it to be the cause, do you have any RAW files taken using a different lens? Do these open correctly in AP?
Thanks once again
raw files wont open no matter what lens I use I had the camera set on compressed files I have since changed the setting to lossless could that have been the problem ?
I haven't tried it yet as it is late night here I will try tomorrow
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15 hours ago, Dan C said:
Sorry to hear you're having trouble @drdan53, I'd like to first try updating your GPU drivers.
Our latest update implemented OpenCL Hardware Acceleration to Windows, which utilises your Graphics Card to help render the Affinity document.
A few users are experiencing issues with this enabled, the number one cause of which is outdated Graphics Card drivers. Please visit the manufactures link below to download the latest driver available -- Intel: https://www.intel.com/content/www/us/en/support/detect.html
- Nvidia: https://www.geforce.com/drivers
- AMD: https://www.amd.com/en/support/kb/faq/gpu-driver-autodetectNote: you may need to go direct to your PC manufactures website for the driver, if you see a warning regarding 'OEM drivers' when trying to install one from the above sites.
Once downloaded and installed, please restart your computer and then launch the Affinity app again.
If this does not help, then I'd like to next try resetting your app to default settings - to see if this resolves things for you.
You can reset your app back to its default settings by holding down the CTRL key while launching the app. When the Clear User Data window appears, click Select All and then Clear. The app will now open.
Be aware that resetting your app back to its default settings will lose any custom settings such as keyboard shortcuts and brushes etc.If this does not help, can you please attach a copy of the RAW file you're opening here?
Many thanks in advance
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Found it it was already turned of I have uninstalled affinity and re-installed it an I still have the problem
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On 4/30/2021 at 6:29 PM, Joachim_L said:
Are you sure?
my screens are set up the same I unistalled the software and reloade it and it still does the black screen
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1 hour ago, Joachim_L said:
Welcome to the Affinity forums @drdan53!
Nothing I would say. Could you upload this RAW? Maybe it would help turning off hardware acceleration in Preferences >> Performance.
there isn't setting to turn off the hardware acceleration with the version I am using
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35 minutes ago, v_kyr said:
Which OS (operating system) and Affinity Photo version number are you using?
Windows 10 with Affinity 1.9.2.1035
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when I try to open raw files (NEF) I just get a black image I am using Nikon D780 What am I doing wrong
Danny
afffinity wont open raw files
in Pre-V2 Archive of Affinity on Desktop Questions (macOS and Windows)
Posted
The file you sent me opened Hooray I just took some test shots and it is working Many thanks from a very grateful idiot I have been trying to sort this out for a couple of months
Danny