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ROT

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Posts posted by ROT

  1. 11 hours ago, Dan C said:

    Thanks for confirming that for me ROT, if this is happening for any document - including a blank document - then that could indicate an issue with your printer driver.

    Can you please uninstall this printer from your Mac, restart your Mac and then download the most up-to-date drivers directly from the manufacturers website.

    Once downloaded, please install these drivers and then try printing from Affinity again.

    Does this resolve the crashing for you? :)

    Thanks Dan

    That's cured it, It's bit strange that it was only Affinity that had the problem, everything else was printing fine.

    Thanks again.
    Chris

  2. 9 hours ago, Dan C said:

    Hi @ROT,

    Welcome to the Affinity Forums :)

    It's very unlikely that the above issue is causing similar issues with your setup - as usually print issues are very machine specific.

    Can you please confirm for me:

    • What are your Mac specs?
    • What make/model printer are you using?
    • What happens when you try and print?
    • Does this happen with any document, or only certain ones?

    Many thanks in advance!

    Hi Dan

    • MacBook Pro running OS version 14.10.6
    • HP M254dw
    • Affinity Designer quits imediately when print is selected
    • It's all documents, even a plain new document with no content quits

    Thanks

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