Thanks for the reply- the image IS showing up in the Acquire Image window, and the scanner stand-alone software works just fine to scan images and put them into a destination folder.
I was trying to scan the image directly in to Photo. In the past when I have used , say, Photoshop to scan, it works very similarly to how I did it in Photo, except when the scan is complete, the image is automatically opened in Photoshop. Using Photo, I clicked the Acquire Image command, it opened the scanner interface, I clicked Overview to 'pre-scan' the image, that worked and I could see the image, so I selected the image area and made some adjustments to the brightness, etc... and clicked Scan- when the scan was complete, the image didn't appear any where that I could find in Photo, and I couldn't find the scan in any destination folder that I looked in- the interface went from displaying the little progress bar with "don't open the cover" back to the same state it was when I hit Scan (which is what I would expect), but the scan is nowhere to be seen.
I don't know what I'm missing- does it not work the way I think it does? or is the scan going somewhere that I don't know about?
Thanks again