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rehsouna11

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Posts posted by rehsouna11

  1. 9 minutes ago, GarryP said:

    The usual first 'trick' for this sort of thing is, after making sure that the file size is not zero (in which case there isn’t anything to restore), to create a new document and then add the pages of the problem document to the new document (via menu “Document → Add Pages from File”).

    Unfortunately that doesn’t work in this case (for me at least) but someone else will probably see this and hopefully be able to help further.

    Thank You, Unfortunately that did not work either 🥲

  2. 6 minutes ago, Dan C said:

    Hi @rehsouna11 & @norbinw,

    Thanks for your report and I'm sorry to hear you're having trouble!

    I can confirm this is a known & logged issue with our developers, but I'd like to update this with a recent crash report if possible.

    Can you please attach a copy of the latest crash reports from Affinity Designer here for me?

    Please go to Applications > Utilities and open the Console app. Crash Reports from our apps can be found in the User Reports section. You can Right Click the required Crash Report and select Reveal in Finder.

    Many thanks in advance :)

    It only shows crash reports from affinity publisher, Affinity Designer doesn't actually crash, it simply stops responding until i force it to quit 

    Affinity Publisher-2022-06-26-223829.ips

  3. 8 minutes ago, norbinw said:

    Don't expect to be fixed, this is happening to me since Spring/summer  of 2021. And still NOTHING! I'm glad that more and more people experience this, maybe this way they will fix it by the end of the year, and proves that I'm not nuts!

    Just force close it 2-3x, and after that you won't have any issues UNTIL YOU RESTART YOUR MAC, so try to leave it in standby. Let me guess, you have some Google drive or some cloud drive (even if you're not saving files in it) ?.

    Yes, I've Google drive and OneDrive installed. 

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