kingbeandip

When zooming in on this image to around 100% the image will pixelate badly and then the program will freeze and I have to close it in task manager. The image has a very high resolution, dozens of layers, and a mixture of (mostly) raster and vector elements. I have a Ryzen 1600X, 16GB of ram, and a 5700 XT. My Microsoft Surface (2017) is able to open the same image without any problem. I also tried switching the renderer to WARP, but that didn't fix it. The program appears to have a memory leak—during the freeze, the program will slowly climb to around 5GB of system memory usage and 4GB of video memory. In 1.8.5 it reaches only 800MB and 500MB, respectively, for this same image. It also appears that a single CPU thread is being used during the freeze. I rolled back to 1.8.5 and it has no problem. The image also opens just fine in Designer 1.9 and Publisher 1.9, and the memory usage is very comparable to how it was in Photo 1.8.5. map_hires.afphoto

That is an awesome suggestion. I had no idea that existed, but alas, it did not work. It's okay, though. A more serious and urgent problem has come up with another program and I need to reinstall my OS. It's about time, anyway.

Thanks for the suggestion. I am the system administrator, and also the one who installed Windows. I am convinced that it has nothing to do with permissions because starting the installer from the hidden Administrator account didn't even work. I will try reinstalling .NET and see if that works. As an aside, booting into safe mode didn't work either.

I have been unable to install or update the Windows Designer Beta on my home computer. I assumed this was a Windows problem, but after trying everything that I have done, I am no longer so sure. The error is this: after I open the installer and select the setup language, I am prompted with the following message: "The system administrator has set policies that prevent this installation". I am running Windows 10 64-bit build 1607. The problem arose fairly recently, and I have been able to install updates for Designer previously. Here are a list of things I have tried, not in this order (none of which worked): Uninstalling and reinstalling Designer Trying to install an older version of the beta Running the installer as an administrator Running the installer from the hidden administrator user account Turning off User Account Control Checking the installation policy for my user account Turning off anti-virus (Defender) Turning off my firewall (I'm pretty sure I tried this--but I will double check as soon as I can) Deleting all files I could find that relate to Designer (including Program Files, and AppData) Deleting all registry keys I could find that pertain to Designer Running CCleaner to remove registry errors Checking for Windows updates Running chkdsk Running SFC System restore to a point prior to the last time I updated Designer (I am baffled that this did not work) Here are things that DO work: Installing or updating Designer on my work computer Installing a different program (including Corel PhotoStudio, FastStone, and a couple others) I don't know what else can be done. I should mention that the Windows Installer logged some errors in the event log, but I cannot view them at this moment. When I looked them up previously, the error reports appeared to be unhelpfully generic. Suggestions would be appreciated.